of TripAdvisor Travelers recommend this hotel
"Wonderful property, even better staff"
This was our first stay at the Shangri-La Vancouver. The hotel's rooms and amenities are top-notch, as is the service and dining at the Market restaurant. The Shangri-La's staff is uniformly gracious; in fact, even the check-in and check-out process was special, thanks to wonderful reception staff like Neha, who helped us at either end of our stay.
"Weekend Business Trip"
We checked in on Sunday the 12th through Tuesday the 14th. I have stayed at the Shangri-La Vancouver many times. As usual the hotel and the staff do not disappoint. The rooms are well-appointed and quiet considering you are in the heart of downtown. This without a doubt the best hotel in Vancouver. I always find breakfast in hotels to be average at best, The Shangri-La Vancouver knocks it out of the park every time. I believe a big part of their success has to with the fact that I have seen the same breakfast service staff on multiple visits. I will continue to stay at The Shangri-La when I am in Vancouver
"Fantastic Hotel with incredible service!"
From the very moment you walk in, to the moment you leave: the staff is super friendly and going way beyond your expectations to help you! I was upgraded to a deluxe room at check-in: incredible room with several features I had never seen before! Super spacious with incredible bed Nice desk with a view, and a power/connexion console Nespresso with capsules Nice art in the room Lights themes: control the full room lights with several ambiences 24 hours in-room dining Wonderful Bathroom: - All amenities - Marble everywhere! - Heating floor - TV in the mirror! Nice touch: - No bible in room, you get a story instead. - Real plant - Turn down service Top notch fitness!! Sms room service! The only downside that I found: Confusing setup with the reception in the basement and main lobby at the street level.
Really enjoyed the hotel, the concierge was kind and helpful and the general manager is a wonderful man, very hospitable and a true professional. The food and service at the restaurant was irreproachable and I look forward to returning. Have the sashimi appetizer. Nicely done!
I was luck enough to stay yet again at Shangri-la Vancouver on my annual trip to Whistler. It's the perfect stop-off point when traveling long distance and needing a place to spend the night before the onward journey and/or to explore Vancouver. Staff was super friendly and efficient, the room extremely well appointed with a full size Nespresso machine (much needed after the long trip) and love their 24 hour gym which really should be compulsory in any 5* hotel. Not quite sure if I like the change from the lobby lounge to a retail store but Market restaurant & bar was more buzzy than before so perhaps it makes sense. Overall a great stay, yet again. Thank you.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM