of TripAdvisor Travelers recommend this hotel
Stayed here for one night on business in Dec 2016. Great location. Excellent front desk service and check in process. Rooms are nicely appointed and energy efficient (which can be annoying until you get the hang of how everything works). Excellent personal cosmetic products as they use L'Occitane. Rooms vary greatly. I had a small room w/ King sized bed. Some of the roooms are phenomenal- mine was pretty pedestrian. Colleague also had similar booking but her room was 2x the size. Nespresso coffee machine was inconsistent. Gym was nice. Overall, nice luxury hotel if you get it at the right price. Lots of other comparable options available in the area though so depends on what you're looking for. Would repeat.
"Sumtuous rooms, superlative service"
So understated in the service, this is really like a boutique hotel, and everything you could want from that sort of estabishment. The rooms were fantastic - exceptional fixtured and fittings, wonderful bathroom. Only a small issue with the miniscule pool. Had a wonderful stay here nonetheless.
"Great luxury for family"
Things were kind, quiet, and luxurious. The food was creative and blended sophistication with kid-friendly basics while the entire staff energetically welcomed our school-aged children. Karin at the concierge went out of her way to make Vancouver fun and accessible to my kids. Then she continued to follow-up to see how they enjoyed her recommendations. We have now stayed here twice and won't look anywhere else when in Vancouver.
Having stayed at a few shangri la hotels around the world we had a idea what to expect from this one.it is a beautiful hotel in a great location,The breakfast is amazing and the staff are brilliant.will definitely stay here again
"Staff Incentive Experience"
Prior to the Christmas Holidays I took my staff to a Canucks game. From what I have been told by business colleagues and friends Shangri-La is the best hotel in Vancouver. I thought, it's Christmas and I have great staff let's give it a shot! Needless to say the experience was exactly what I was told and more. The staff from the valet, front desk were exceptional. The rooms everyone had were beautiful with great views. I have come to expect less from most hotels food and beverage. Any stereotypes that I had prior were blown away by the restaurant and the In Room Service provided during our stay. Shangri-La Vancouver will be my hotel of choice when staying downtown. Well Done!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM