of TripAdvisor Travelers recommend this hotel
"One nighter after cruise"
Apologies for late review. After arriving back from a weeks cruise in Alaska on Celebrity Infinity we walked to the hotel. It was very early in the morning but our room was ready and we were told we could check in. Fabulous. So unpacked and had a lovely day sight seeing. As our flight was late to go the following day the hotel gave us a late check out too. Even more fabulous. Now the room. We had an executive balcony king room and it was gorgeous. Loads of room. Walk in wardrobe. Massive comfy bed. A huge bathroom with separate bath and shower. Lovely toiletries. In room safe, nespresso, personal bar (chargeable) and wi-fi. The covered balcony was quite small but that didn't matter. The view was over one of the main roads on one side and the pool on the other. Hotel is situated downtown and is a stone's throw from the main shopping area and about half hour walk from Stanley Park. A great final night in a wonderful city. Would highly recommend.
Was in Vancouver for day of business and overnight. Rapid check in with personalized service. Was upgraded to 1 bedroom suite. Luxurious rooms richly decorated. Bed was a little soft for me but other was outstanding. Extremely rapid room service and delivery of amenities that I forgot. Nice large desk with rapid internet make work very comfortable to do. Well situated downtown. Would definitely stay again. Hotel cators to all needs in very professional manner In summary excellent in all aspects
Our five night stay was excellent. The facilities included a top tier gym, pool, hot tub, sauna room. Our room had the most comfortable king size bed with angel pillows (fall asleep in five seconds flat) with a shower, a tub and a view of Georgia St. Great staff and service, very attentive and diligent. Walk outside and cross the street for some great shopping, and food. Coast restaurant, Thierry french bakery and Robson street are all a block away. If I only had one criticism, its that the pool-side service was slow. Will re-visit.
"TOP CLASS HOTEL"
Celebrated my birthday in the Orchid Suite including a romance package! It was a fabulous night! I can't say enough about the sales coordinator, the hotel and all the fantastic staff that works there. Everyone was so friendly & attentive! The dinner was delicious and so was the breakfast! I'd been to the restaurant when it just opened and had forgotten how good it was! The chef is very talented! His sister was at the restaurant that night with some girlfriends so my husband went up to her to tell her what a great chef her brother is! Everyone had a great time, loved the room and the talk of the night was the toilet in the ensuite! LOL! So many buttons to push and some guests couldn't figure out how to flush it! Too funny! We absolutely loved it! I would recommend this hotel to anyone!! I look forward to coming back again in the future!
"How the Shangri-La Hotel Vancouver Broke My Already Broken Heart"
My husband and I headed with sad hearts to Vancouver from our home in Seattle on the day after Thanksgiving. It was our first major holiday without our three girls, all of who stayed near their East Coast colleges for Thanksgiving this year. We thought that by leaving town for the weekend, we would somehow stop missing them. But just the opposite happened. Everywhere I went in the hotel, from the urn of hot cider next to the reception area to the outdoor heated pool that doubled as a colorful fountain, I felt their presences beside me. One example: In my head, I heard my youngest daughter shriek with delight when an attendant offered me a goblet of citrus water on a tray while I soaked in the hotel's outdoor jacuzzi overlooking a street of fancy clothing stores. On my way out of the pool area, another hotel employee refilled my citrus water, saying his goal was to treat guests like family. How could he know that a new family was what I wanted' Did he have young kids and would they mind if I moved in, I wondered. (It really was only citrus water.) Our room, an upgrade for no reason, had a huge bathroom with a bathtub and a separate shower and three types of marble tiles. Even on a dark and chilly afternoon, my husband and I were able to relax in the chairs on our room's covered private balcony. Lavender pillows arrived promptly when we requested them and our king bed was unusually comfortable. But my daughters’ presences showed up in our bedroom, too. I imagined all three of them together in the room - one singing in the shower, one floating French soaps in the bathtub and one on the balcony writing her music theory thesis. The breakfast, included in the room price, made me miss our girls even more. While they were eating dorm food three thousand miles away, we were nibbling chocolate croissants and drinking fresh juices. Surely, my daughter the French major would have awarded a Michelin star to the fluffy spinach and mushroom omelette after a few yummy bites, I thought. Lucky for us, we had a three-hour drive home in a rainstorm on Sunday afternoon, which gave us plenty of time to call each of our kids on our bluetooth. We effused about the fabulous hotel and heard about their great weekends elsewhere. But underneath all of the happy chatter lurked the quiet horror we shared: twenty-one long days to go until they come home for Christmas break. Stayed November 2016, traveled as a couple
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM