of TripAdvisor Travelers recommend this hotel
"On business in Xi'an"
If you are travelling to Xi'an on business, Shangri-la is place to stay in. One of the few places you get good service in English and be understood. Especially we liked service on executive floor, Angel really helped us with lost mobile phone and saved our day.
"Shangri-La luxury at Bewt Western Rates"
The Shangri-La si a great place to stay. Great rooms, great amenities and probably the best value wine list I have ever seen in a hotel of this category. Excellent breakfast and dinner The poll, gym and spa are outstanding an staff is very nice but English is sometimes an issue. All in all, highly recommended
"Great time while staying at Shangri-La hote"
Both hotel facilities and staff members are outstanding... People went out of their way to serve the guest. We took a hotel arranged tour to visit terra cotta worrier, and the tour guide, Penny, was outstanding.... She is not only very knowledgable, but her relax and calming attitude makes us felt that we are indeed in vacation, and can enjoy it throughout the tour. The hotel even loan us a portable WiFi adaptor that we can bring w/ us while touring the city ourselves.... Overall, it's a can't-miss experience...
"enjoyable business trip in Xian"
this is my 2n d time business trip in Xian. Shangrila hotel is still my first choice to stay. The food and room and staff are all super. Especially I met a lovely girl name 付君仪，曹越，屈晓彤, the happy hour from 6 to 8 at 19 floor were great. The staff provide excellent service and very kind. I like it a lot. Obiously. My third trip is booked here for sure. Enjoyable trip. Thank you. The staff at 19floor.
"Excellent Hotel and Tour Guide Service"
Stayed 4 days and 3 nights at Xi'an. Shangri-La Hotel: Staff very courteous and helpful. Hotel rooms comfortable. Being vegetarian, food choices are somewhat limited but the restaurants did make an honest effort to accomodate my requirements. The best part of the stay was the professional guided tour provided by Ms. Penny who is the Tour Manager for this hotel. She is a wealth of information, extremely friendly, helpful and thorough. We had a very enjoyable, informative and pleasant experience with her as our tour guide to the Terra Cotta Warriors Museum. She did go out of her way to make us feel comfortable, arranged restaurant visits and food including an impromptu tea service at the restaurant. I would highly recommend using her services when you visit this hotel. Ashok
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM