of TripAdvisor Travelers recommend this hotel
"amazing and excellent journey"
a nice experience and discovery of Chinese hospitality great restaurants, location and design charming people, pumpering by Linda a peace of mind very passionnate in making our trip memorable looking forward to come back in a near future
"The service is excellent "
I have been to Shangrila Xian a few times, every time their service is very professional and excellent. I was especially impressed by Chamber Li at the Horizon Lounge. He is very courteous and thoughtful.
"Friendly and comfortable"
I took a club room for a few days. A welcome change from the standard Chinese hotels. Plenty of good quality English and all amenities are excellent. Special mention to Angela from guest relations and Emma from the Horizon club who both went out of their way to make me feel welcome.
"Excellent place to stay - highly recommended!!"
I've been coming here for years on business. Overall the hotel has many amenities to maximize your travel dollar which the Horizon Club lounge, included breakfast in the Cafe restaurant, shopping and other restaurants located in the hotel. The staff is very friendly and accommodating for all your needs. Anyone staying will not be disappointed.
Very kind staff especially Linda. When I arrived here. Linda brought me to my room. As I was the 1st time come to China, She recommended a lot of local things to me. I enjoyed the local places when I was off. When I came back to hotel,the staffs always welcome me in lobby. The feeling was like I arriving home. When I when to the restaurant, the staffs also very kind to me. Shangri-la is a very lovely hotel and I enjoyed my stay here very much.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM