of TripAdvisor Travelers recommend this hotel
"So beautiful, and a rocking breakfast buffet."
We spent two nights here at the end of a 5 day day tour of areas around Muscat. It is a gorgeous location -- the natural beauty takes your breath away. We loved the included breakfast buffet -- it really had everything you could want and was quite tasty. We had a room at Al Bandar that I think was sea view -- but that might have been a stretch. It was nice, and the shower lovely, but the door to the hallway was thin so we heard a lot of noise in the hallway which was annoying. The best part of our stay was the dolphin tour we did one morning. We saw loads of dolphins and the were really able to enjoy the gorgeous coastline.
Three of us visited this beautiful and awesome hotel,very spacious rooms,suits and halls,business and conference rooms,well maintained and services are highly appreciated, General engineer Tarek Habib and engineer Wessam Fawzi accompanied me for a beautiful tour there.
"Fantastic but on departure let down ...."
We stayed at the Al Waha Hotel for 7 nights Wife 2 young children (3 & 2 ), we had a fantastic time could not fault anything , staff , room facilities ,Pools , restaurants all really really good. But when it came to collecting are baggage on the morning of departure from are rooms , although requested the collection for 7.45 am as had Car booked for 8.00 am .. after a number of promises from reception that they were on there way there was still no sign of anyone. So decided to leave suitcases outside room and went with family to reception and again said we need are suitcases collecting as we needed to get to the Airport ... they finally arrived at 8.20 .. I would have taken the suitcases myself but with two small lively children and my wife being 5 months pregnant it was not that straight forward. It was a real shame as everything else during are stay was brilliant , this is not a big complaint and we will return to the Al Waha as we had such a great time, so maybe worth reveiwing the logistics/transfer of guests baggage on there departure.
We went (my wife and three year old daughter) for a long weekend and we cannot complain. Good rooms, great service, great food, fantastic location and the staff could not do enough to help. We will return.
"Hotel is amazing but reception is deceiving and have no concept of customer service"
I was promised that all 3 hotels are identical, but turned out that rooms in Bandar are better than Al-waha When asked to change rooms, they initially promised me a room for next day then denied it, they wasted my whole morning until the rooms were changed. Go for Albandar from the beginning. Rooms are ok, but not like the usual Shangri-La standard. They need to work on their customer service a bit more and avoid overcrowding of the hotel on weekends with day use, there was no room to sit on the beach and the towel guy refused to help us.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM