"Service, support care and consideration"
We travelled as a family of 5 including a baby of 5 months and none of us eat gluten or dairy and don't have sugar. Nothing was too much for the staff and the chefs did an amazing job providing a special menu. The booking was easy and the front of desk excellent and extremely helpful. We'll visit again.
"Stay at shangrila"
Excellent Hospitality with great comfort. Excellent location, Great Ambience, Good Beach Experience, Great Food. Sentosa has always been fabulous and Shangrila adds to the flavour. Overall very nice experience
"Friendly staff and good hotel"
Good: 1. Kids will be occupied with the Toots club and swimming pool. There's also a pingpong table there, board games and coloring activities for kids 2. Buffet breakfast was a good spread of pastries, indian cuisine, local delicacies, western style breakfast etc. 3. Staff are all very friendly, kudos to the management team for incorporating this culture in Shangrila! Cons: 1. As it's located at the far end of the island, you need to walk for around 7min from the hotel to the nearest beach tram stop, then from there walk another 3 min to the Beach tram station. But going to Vivocity is very convenient as there is shuttle bus at the hotel lobby departing every 10-20min. 2. Not really a con, but a feedback about the pillows. It's not firm enough to support the neck. I need to prop 2 pillows for my head so that it will not sink to the bed. But the bed was very comfortable though.
"Beautiful, land, hotel was exquisite, beautiful, staff warm and welcoming."
We stayed here for 10 days and it was absolutely divine! The hotel, service, breakfasts, facilities were A1, I could not recommend highly enough. Hotel transport every 10 minutes to the city, which is free. Everything you could want is there. The islands MRT is easy to use, prices are comparable to Australian dollar, food is delicious, shopping is a treat, everywhere is beautiful, clean and safe. A brilliant holiday and will be going back. We saw the gardens of the bay, universal studios, rode on the Singapore flyer and cable carts above the city, amazing views! China town, Raffles, fort siloso were all amazing. Even just kicking back in the pool was a relaxing event. They cater for children well and you feel safe.
Breath taking views, amazing brekki, friendly staff members,clean rooms that are cleaned two times daily, helpful staff! Perfect for kids also! Pretty much perfect and the shuttle bus service is very quick and helpful also!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM
Please note that guests staying at the resort can expect a high level of noise from Siloso Beach during beach party festivals which are organised by a third party and not within the control of the resort.
As such, the resort shall not be liable or responsible for any complaints, grievances or distress that arises as a result of these events:
- An annual dance music festival, ZoukOut, will be held at Siloso Beach on 9 December 2016 (Friday) and 10 December 2016 (Saturday) from dusk to dawn. Sound tests for this event will be carried out few days before the actual event. Guests staying at the resort during these dates can expect a high level of noise from Siloso Beach.
- An annual countdown beach party will be hosted at Siloso Beach at 18:00 on 31 December 2016 until 06:00 on 1 January 2017. Guests staying at the resort during these dates can expect a high level of noise from Siloso Beach.
Please note that renovation works are taking place from the 1st November until the 15th 2016.