"Impressive, welcoming, family friendly resort"
We enjoyed our stay immensely; the staff were efficient and friendly and the rooms, restaurants and amenities were all of a very high standard. Clearly a child friendly resort, we were impressed by having early access to both our rooms upon arriving early in the morning after a long haul flight. We were on the ground floor which was handy for accessing the pool. We had purchased a 'family fun' package which included delicious buffet breakfasts and dinners with a wide range of food options to suit all tastes. The sofa bed for children is a generous, decent one that could sleep two children so a family of four could easily fit one room. Couldn't fault our experience.
"A Magical Resort with Family"
We have just returned from a very special family vacation at this stunning Resort. My wife and I were joined by our daughter, son-in-law and two grandsons (1 x 8year old and 1 x 3 year old) and it was a fabulous 14 days we spent. It was made better by having adjoining rooms (8th floor) overlooking the beach and sea. Every member of staff we encountered were very professional and friendly and the facilities and organised activities around the swimming pool were a highlight for the grandson's. Breakfasts were excellent with a great variety of food styles and the tables were cleared very quickly with smiling staff everywhere you looked. Our favourite spot for dinner was The Pizza Restaurant down on the beach with a great menu to select from. I must say it again, but the staff were excellent and so attentive at all times, they made our stay in this beautiful Resort extra special and we would have no hesitation in returning here the next time we visit Singapore.
I stayed at the hotel from December 22 - 27, 2016. I was there with two small children, my mother, aunt and two sisters in three rooms with views facing the Straits of Singapore. The view was amazing and the hotel was resort style. We enjoyed the pool which was supposed to open at 8AM everyday, but they are a little lax on opening times as it didn't open until almost 9AM. All of the restaurants were very good. The food choices in the buffet were delicious and abundant, from western style to indian to asian cuisine. Be careful in choosing an outfit for the restaurant which doesn't have a dress code stated, but some staff require certain clothing to come into the restaurant, even for seating outside. The hotel accommodated our need for a driver for the day to take us to the sites in Singapore, as well as a driver for 7 plus a ton of luggage to the airport. The staff were kind and helpful for the most part. The water/ice machines on each floor were nice to have since it is so hot after a day of site seeing. The layout of our bathroom was a little odd as the shower door opened into the shower and gave little space to actually get into the shower and close the door. The beds were comfortable and the shower pressure was good.
"Hotel was great, didn't really go there for the beach"
Stayed at the Shangri-La for a short staycation. The hotel was great similar to the other experiences/stay we had in other Shangri-La properties in SEA. The food was good and we loved the pool area though there were a lot of people given the long weekend. Facilities for kids easily available. My 4 year old loved the hotel and can't wait to go back. We really didn't utilize the beach though this is the only hotel with a beachfront (or at least one of the very few ones in Sentosa) as we have been to very nice beaches in the Philippines (El Nido Pangulasian, Boracay etc) which unfortunately is/are benchmark.
"Comfortable and child friendly"
Did a staycation at this hotel. Went with a baby and a toddler. Baby cot was provided and the room is clean. Bed is comfortable however the quality of the pillows are too soft for me and my husband. Overall very child friendly with the indoor playground that is suitable for my baby and toddler. Remember to pack socks for them, or you can also purchase it at the counter for $3 per pair. We requested for sterilizer and bottle warmer, they were both sent to our room. Shuttle bus was available to bring us to and fro Vivo City which was a plus. Enjoyed our stay.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM
Please note that guests staying at the resort can expect a high level of noise from Siloso Beach during beach party festivals which are organised by a third party and not within the control of the resort.
As such, the resort shall not be liable or responsible for any complaints, grievances or distress that arises as a result of these events: