of TripAdvisor Travelers recommend this hotel
"OK stay overnight"
We stayed one night at the Sheraton Bandara, coming back from the Sunda Strait and flying out to Yogyakarta the day after. I'm glad I didn't book a room in downtown Jakarta as the traffic is utter madness. You'll be very happy to reach the relatively calm hotel grounds after being driven around the chaos they call traffic. Being an airport hotel you don't have much choice but eat at one of the hotel restaurants. So we did, and chose the buffet in the downstairs restaurant. Nothing extraordinary here, though plenty of choice and different dishes. The bar outside is also a nice place to have a drink before dinner, but beware of the mosquitos. Again the breakfast was pretty much average, but at least they had quite a few choices. The rooms (and the hotel in general) are pretty tired and worn, in fact everything could use some refurbishment and overhaul. Definitely not 5 star luxury, although I'm not even sure the hotel calls itself that. Decent wifi all around, and free minibus shuttle to and from the airport. When leaving just tell the concierge you'd like to take one of the next shuttles. The staff is very nice and helpful, and will answer any requests or questions with a huge smile.
"The best airport hotel we have stayed in"
We stayed here for both our first and last nights in Indonesia. The hotel is 5-10minutes away from the airport - which is great for travel without stress - avoiding Jakarta traffic chaos. It is a beautiful place - extremely well layed out with spacious rooms, lovely open public areas and a great pool if you have the time to relax and swim. Rooms are spacious,clean,well equipped and the beds are extremely comfortable Breakfast was a delicious range of buffet food - and we also had 2 evening buffet meals which were excellent - with all kinds of tasty delights as well as some very good cheese and biscuits!! Staff were all extremely helpful, warm, friendly and efficient. We were able to keep our rooms until 2pm to checkout at no extra cost and also were upgraded to a suite for no cost. It is a high end luxury hotel - we paid about £180 per room B+B - and we felt was money well spent and would definitely stay here again.
"Overnight stay "
We arrived after midnight and hotel representative was waiting for us with shuttle (free). Quick check in, clean room, nice pool, big property. Comfortable night to readjust to New time zone. 5 minutes from airport
"Great for an overnight stopover"
The hotel is very convenient if stopping over in Jakarta between planes but is too remote to stay if not. The connection for the minibus from the airport was a bit tortuous as we had to wait longer than expected for the bus to arrive but once at the hotel all was fine. Pleasant snacks at the bar and very friendly staff. The room was fine. Needs a bit of an upgrade but comfortable and functional. Minibus back to the airport went well. Overall a good stay and it does the job.
"Tired & not worth the high room rates, but perfect location for transit"
I asked for a day use room, which I was told they offer rates for; so imagine my surprise when it came up to the same price as a nightly rate, around 100US$ for using the room for 2.5 hours ....... and the hotel was not full so they could easily have been more accommodating but chose not to. The airport pick up was good, but again, horribly expensive at 260,000 IDR for a 3 minute drive .... the return journey was IDR 70,000. The room itself was dated with mosquitoes, you would hope that they could spare one of the renovated rooms when one is staying for a couple of hours while paying the nightly rate ... Afternoon tea was a disappointment as well with unwarmed entrees .. The only thing going for it is the location and with a 1 pm arrival and an international connection at 6pm, there was no way I could take a chance venturing any further into Jakarta or even Tangerang. And oh, our toddler got 2 hours of afternoon nap, so that is another plus for the hotel, i.e. quiet rooms Service looked promising, as expected in a Sheraton, and I am sure it would have made a difference if we stayed for longer, but in a 2.5 hour stay, the main negative things that overshadowed the service and lingered on were the high price and the dated, damp room
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM