of TripAdvisor Travelers recommend this hotel
"excellent service from the reception through the service allover a very pleasant stay!"
You just feel so welcome as soon you arrive in the hotel! Everybody is so friendly and helpful, you just wish to stay there for ever! Great rooms, excellent cusine, a highlight for every guest! The location in Berlin is easy to reach, also when using the bus, to go downtown is just minutes away.
Highly recommend this hotel. Stayed late April for 3 nights. Room was ready early on our arrival (approx. 11am). Fantastically friendly staff. Room very clean, coffee/tea available and a mini bar. Bath robes and slippers. Pool and Spa. 9 Euro additional price for Sauna (textile free). Breakfast was incredible, cooked and continental. Excellent stay all round. Not too far from the underground station - about 10 minute walk. Taxi from zoological station to hotel 10 Euro. Taxi to Alexanderplaza 15 Euro. Only downside was 10 Euro fee a day for WIFI.
We had such a wonderful stay in this hotel, from the arrival to the departure, everything was great. The staff really professional and efficient especially at the reception. We had great breakfast every morning, in the evening we preferred to eat in the city. The best in Berlin as Hotel.
This is a huge, but a really nice hotel. The room I stayed in was big, with windows across one of the entire walls. From there I had a nice view. Big bathroom, and a fantastic bed to sleep in. Food was also great. Nice and clean everywhere.
"Beautiful hotel, but important details are not in order"
The hotel is beautiful with valet parking and a wonderful covered outdoor area, unfortunately parking is quite pricey 23 EUR for a day, and so is the breakfast although it is extravagant and delicious, at least the pool is free to use. Be prepared to pay 10 EUR per day for WIFI as well! (in year 2017!') Our room had a tobacco smoke smell when we first arrived, but are otherwise nice and clean. Unfortunately, we found that the pool was dirty, and we had only one 1-person duvet upon arrival for two people, getting another one proved a challenge and took around one hour of back and forth with the staff, who are not all exceptional English speakers! The hotel is peaceful in general, but our room was located next to the elevator shaft, so we heard noise from the lift-motor every time it was used, especially during busy mornings this was extremely annoying. Too bad details are not in order, on this otherwise fantastic hotel, we honestly expected more of it's 5-star rating.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM