of TripAdvisor Travelers recommend this hotel
3 nights spent in this hotel cannot be rated other than positive.It is located in a quiet location and quite close to the Posdamer platz (ca 2 km). Room was spacious and nicely furnished. The bed and matterace was of top quality,ensuring a relaxed sleep.The hotel offers a pool free of charge and also a wellness, however, at an extra cost. Breakfast includes everything you could wish...from fresh fruit juice to omelet prepared by a cook in front of you. Regardless the type of your visit, this hotel is more than worth your interest.
"Warm and cozy!"
I visited Berlin for ITB and stayed here for 5 nights. The rooms are comfortable and clean. it would be better that they stock the minibar with some beverages and snacks. Breakfast service was efficient but the menu was boring without any change in the menu. Rest of the services are fine.
"A lovely stay"
I had a very good experience in Sheraton Berlin Grand Hotel Esplanade. From the fast check-in / check-out to the delicious breakfast... From the friendly waiters and excellent housekeepers... my stay was excellent. Beautiful property. Habibi - the doormen - was extremely helpful with very useful recommendations. I would gladly return to this hotel.
"Very nice hotel!"
I stayed here for three nights with my partner and we very much enjoyed it. The rooms are huge and very clean with comfortable beds, chairs, desk and a lovely bathroom. Mineral water was topped up daily. I was very impressed with the room service staff who brought me up sparkly new kettle (for free) when I requested some hot water to make tea with (the room only had a coffee machine). It was a lovely touch. The breakfast is one of the best I've experienced in a hotel - so much choice of delicious foods as well as their own egg chef on hand. The pool is very pleasant and has lovely loungers to relax and read in. I have only knocked off a star as the hotel is not quite as central as the website may have you believe. Overall though, I was very impressed with this hotel and it was a relaxing and luxurious place to return to after a day of sightseeing in Berlin (which is an incredible city, by the way!).
"Charging for Wi-Fi in 2017'"
The hotel itself is lovely although we had to ask to be moved to the type of room we'd booked, i.e. city view. I genuinely cannot believe however that this major hotel chain is still charging guests for WiFi in rooms. Sheraton is a global brand but charging for Wi-Fi in this day and age is amateurish at best. Many of us work while away for a break and having to pay is really poor customer care. Sorry.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM