Next to the Shops at the Prudential Center, this upscale hotel is a 6-minute walk from the Hynes Convention Center MBTA station and less than a mile from the Museum of Fine Arts.
We were very impressed with the high quality all around for the price.Comment of D. Patricia , United States the 2014-08-21
"Impersonal Hotel in need of upgrade"
Spent 4 days in October. Poor location surrounded by malls and multi-storey car parks. Quite a long way from downtown places of interest.While we were there reception seemed more like a meeting place for fans going to the Red Sox game taking place to the detriment of guests. Hotel looks and feels dated with very drab decor in rooms and public spaces. Restaurant very limited and staff abrupt to the point of rudeness. All in all if you want a decent hotel go elsewhere.
"Great location, so-so service"
My stay was only for one night, the location is fantastic if you need/want to be in Copley Square (and best if you have no car since any garage is expensive in the area). Room was very small, but clean, with a few minor things (not enough towels, although there really was no place in the bathroom for storage, and had to call for tissues as well since there was ONE in the box). Bed was nice (especially since my previous night had been in another hotel with the worst bed I have slept in since college) and internet was good with no drop-offs. The girl who checked me in seemed to be doing it all much like a robot: not overly friendly, just going through the motions, and that is really the reason behind the 3-star rating. I would return, but it wouldn't be my first choice.
"Boston in the Fall"
We are thrilled with the service we received at the Sheraton Boston and SPG Platinum recognition. The room upgrade we got was incredible and much needed due to our personal and work schedules and demands. The location for this city is unparalleled as it is central to all the sites, shops and restaurants of the Back Bay area, but a bit behind the main streets so still somewhat less hectic than other hotels on main streets. We would head back again and again!
"Awesome staff, stunning city view & easy access to everything"
Came to town for a long weekend of sight seeing and we could not be happier with the friendly helpful staff, beautiful room with a stunning view from the 26th floor! Beautiful pool with retractable sun room roof. The shuttles all stop just outside the hotel. But this location is also very walkable, we walked to Fenway and the the park and shopping! Could not be happier with this hotel.
"Great Hotel in Back Bay"
This is my second stay in a year at this location. The hotel is convenient near Newbery Street and Copley Place. Great friendly staff. There are many rooms which face the Charles River with a great view of the River. Nice Platimun status recognition. Gift shop in lobby, Starbucks on site. Valet parking available but parking is $50 plus per day so keep in mind. Lovely Club Lounge. I would recommend this hotel if you are in the area.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM