"In the heart of downtown"
Sheraton is a great location to the CBD. 2 block walk to most high rises. Local restaurants and entertainment 1 block away. Nice views. Excellent choice for conferences. Rooms are comfortable with large LED TVs. Clean bathrooms. Nice, large club lounge on 22nd floor of Tower Building. Large fitness center with many treadmills, ellipticals, etc. 30 minute cab ride ($55 flat rate) from airport. Rush hour doubles that time. My go to hotel when in Denver.
So the hotel is huge, and its kinda annoying getting to your room if your in the tower. But as usual the Sheraton has great beds etc, so I always get a great night sleep. Close to the art museum, and walking distance to a many places downtown. Parking is kinda pricey,, but there was plenty of parking lots close by which were like 15 a night..
"Clean and easy!"
Parking is the only hassle with the hotel. Great rooms, the service is always great. The walk to the rooms is a bit lengthy but well worth it. I love staying here when I'm in Denver for pleasure or work.
"Average in every way"
There is nothing special about this hotel. Room size was fine, but heating unit was loud. Bathroom amenities are decidedly mediocre; I was glad I'm brought my own. Stayed in Club level, which included breakfast. It's not worth the price if you have pay extra; there was limited variety and though edible, I didn't find myself looking forward to it. I won't be staying in a Sheraton again any time soon.
"Best hotel staff ever!"
Overall, I don't think you can find any more dedicated, knowledgeable, and friendly personnel than the staff at The Sheraton Downtown Denver. Every single person at the front desk was always ready to jump in and help with any concerns or questions we had. They were always willing to help in any way possible. Very special THANKS to Mr. Matthew Slavsky - one of the front desk managers - whose professionalism and dedication to his job left us all in my family with a tingle of delight and huge smile of " we'll be back Denver". Thank you very much Mr. Slavsky. On a different angle, and to be fair to my fellow travelers, I have to say that although the location is second to none in downtown Denver, the facilityin general needs some upgrades. We were given a room in the main building that was ok, and it even had a really good size bathroom. The carpets however, were really smelly. My wife and son started sneezing 3 minutes after we stepped in, The next day we asked if it was possible to change room and without hesitation they did. The new room was supposed to be a Jr, suit in the tower building (across the street) The room itself was nice and spacious, the bathroom however was a joke ( about 5 by 5 ) I did not take measures, but it looked as if they had forgotten to build a bathroom, and when they realized, they just used whatever space they had left and put the mini tub, vanity and toilet almost "on top of each other" It was quite a walk from the lobby to the room- I mean it- One day our 13 year old son walked seconds ahead of us to the room, the elevator closed in front of us, and he ended up in one of the floors beneath street level. Immediately, he started communicating with us though his phone, but a couple of minute later there was no signal and lost communication. Since he had walked away from that particular elevator he just got off and there are so many down there, we had told him not to get in any other elevator. We would try to find him. Minutes that seemed like hours passed, and he panicked, and that was the last we heard from him for a good while. Needless to say that chaos followed: Mom and sister panicked and went their ways trying to find him, screaming his name through deserted halls in all floors beneath lobby level. I went to the front desk to see if I could get security to help or maybe security cameras that would show us where he was. Apparently, there was none!!! For the first time, nobody at the front desk knew what to do. It was hard for me to believe that in these times we are living a downtown hotel like that did not have any form of security for its guests. I was seconds away from calling the police for help when my son finally found a human being somewhere in that subterranean world of the building across the street who brought him back to the lobby in the main building. He was pale and scared. He still could not figure out how in the world he got in an elevator in one building and ended up in the building across the street. " an elevator that move sideways should not be called elevator " My son remarked.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM