"Denver - Sheraton Dwntwn Old and Bad Stay somewhere ELSE!!!"
We stayed overnight on our way to Avon. This hotel is old and need renovations BAD! There were very few guest there. The room reflected a hotel room from the 90''s. The bed was horrible. The furniture was old. The decor was old. Horrible smell. Also, the main elevator would not work so we had to use this really really small elevator. The bathroom was very small with rust spots. We went to breakfast and it was okay. It may be a great hotel to accommodate mass attended conferences but, this hotel is not for luxury or even pleasure. Yuck!
"Business travelers stay away"
My company has a contracted extended rate at the Sheraton Downtown Denver hotel. Our rate does not allow us to collect credit or points for nights stayed which I kind of get. However, they don't even honor Platinium members access to the concierge lounge. That part I don't understand. We have brand loyalty to all the SPG properties, and ALL at least honor concierge access but not here. The elevators are by far the slowest in the system, I waited 19 minutes this morning to go back up to my room. The staff is accommodating and friendly, just not happy with the local policy. Go to the Marriott, they treat their loyal clients very well!
"when you want to make a time travel go there"
ultra good service, very very nice people all over, not a bad word, we are platinum member so we could use free breakfast and drinks and small snacks at the club floor, which was also staffed by very nice people, particular we had a nice conversation with one of the staff who also came from Europe and found a good employer here, bad part are the rooms, have never seen rooms that old a worn out completely, damp smelling, we got a suite, lots of space, but they copied first of all Disney with Mini Mouse bathroom in a suite, spacious but old older oldest we have ever seen
Me and my family stayed at the Sheraton this past weekend...it was very convenient to 16th Street mall. Was able to catch a free bus down to union station and catch train to airport for 9 per person...the hotel was very nice and staff freindly....
"Fix your electronic card keys!"
I stayed here for a large conference. It is an older hotel that is right downtown. It was clean and well maintained. However, I had frequent problems with my electronic card key for my room. Three times in the first day, including my first trip to the room from the lobby, neither of my card keys would unlock the door. Then I would have to go back down 17 floors, on the ONE elevator out of five that they had operating, across the street to the lobby so that they could issue me a new card. After the first failure, they sent a maintenance guy to check the lock - no issues, he said. "Keep the keys away from your cell phone and credit cards." So I did that. I had five new keys issued in three days. And the front desk staff tried to blame me "What are you doing with these keys'", as if it was my fault. I was dumbfounded. I was a large conference with hundreds of people and they often only had one elevator operating at a time. I was disappointed in the service at this facility.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM