of TripAdvisor Travelers recommend this hotel
I do recommend this hotel as it is good for shopping as well as close to most of famous areas in Dubai. Metro is also very close from mall of Emirates. The room, view and restaurant for breakfast were excellent. The only thing I didn't like is the entertainment facility (TV) it was very slow to open and needs lots of trials to be changed. Service and reception were very professional and friendly.
"Great hotel in great location"
We initially chose this hotel for location as it is the closest hotel to the Madinat area outwith the Jumeriah hotel group complex (and its extortionate hotel prices!). But it also has direct access to the Mall of the Emirates shopping centre and metro link to the airport (approx 30-40mins journey time:cost £2 per person. taxi cost from airport 90 dirham/approx £20 with journey time of 40-60mins depending on traffic). Bedrooms are spacious, well furnished, quiet and very comfortable. The hotel facilities are excellent with roof top pool (small area but we always managed to get a bed), spa and well equipped gym. View of Burj Al Arab & Jumeriah Beach Hotel from restaurant, roof top and some rooms. Breakfast buffet is excellent with every taste catered for including: fruit, yogurt, juices, omelettes/eggs/pancakes made to order, various hot food including noodles & rice, pastries etc. The staff are very friendly, helpful and accommodating. We used the free hotel courtesy bus to Jumeriah public beach (overlooking Burj hotel) every day (leaves hotel 10am, returns 2pm). I have no hesitation recommending this hotel. We will return on our next stay in Dubai.
"Paid room service breakfast!!!!"
I stayed with my wife, brothers wife and her children at this hotel for 11 nights end of December beginning January... The location of the hotel is perfect for moving around in Dubai. Especially having the hotel inside the mall is perfect when travelling with ladies, they could go shopping, so I could rest from all that walking and visiting waterparks with the kids. Personal of the hotel is friendly and helpful, especially Halim, Abdoul & the other Algerian guy at the restaurant where the shishas are, the servants at the Turkish restaurant (forgot their names)... and the African guy who was so well dressed and was serving dates and arabic Coffee... They all knew who we where and knew which rooms we had so we only needed to say yes that is it. Service was good, just one thing was not good. What I did not appreciate at this hotel is, that we had to pay for our breakfast because we order room service and did not have it in the restaurant. I was very surprised when they told me on the 31st that I had to pay all ordered breakfast in our rooms for 5 people. (I thought I only would pay a charge for the room service). I have travelled to over 123 countries, this is the first hotel where I had to pay breakfast when ordered in room, while having already paid for bed & breakfast. (apparently we only could have the breakfast in the restaurant and not in our rooms), they should have mentioned this to us when we checked in and not when we are about to leave a day later. A.K. Kane
"All in One"
Extremely well connected hotel, its hassle free from airport via Metro. I can get almost anything I need from Mall of Emirates which is also connected to the hotel at Level 2 Very nice pool at Level 24, room is luxuriously comfortable. Its definitely one of the best hotel in town
"About some workers"
I would to comment on the workers ,their Attention to guest ,their attribute to guest,behavior, dressing & friendly also punctual This are Faisal,Melvin,Ramadan,nadir,raiz,Aaron,Katrina,Dipti,Nadeem and tariq
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM