of TripAdvisor Travelers recommend this hotel
"True five star"
Stayed at the Sheraton Mall of the emirates for 5 nights with my elderly parents. The stay was enjoyable and we received a great treatment. We would go back there any day. The menu at the Turkish Resturant in the hotel needed a bit of getting used to, but overall all was well. The breakfast is really nothing to write home about, rather get your breakfast from the mall for much less if you can.
"This hotel is amazing! Great hotel, great views, great location."
Currently at the hotel. Great customer service, staff is friendly. The amenities are excellent. Breakfast is delicious. Modern with fitness room, sauna, spa. The room is very modern and very fast internet. Great location. Close to the metro & other key locations. It's adjacent to the mall and there you can find great restaurants and plenty of shopping. Would definitely stay here again.
"Good location - very friendly staff - evironmental approach"
Stayed there for 2 nights and experienced excellent hospitality and gurst relation! Hotel is located within the shopping center 'Hall of Emirates' and therefore good access to restaurants snd shops! The rooms are nice but showers as in all hotel always lesk and are messy! Great staff and Katarina from Reception did excellent job
"A quality business hotel"
I stay here regularly on my business trips to Dubai and it is always excellent. Staff are friendly, helpful and efficient. Check in is quick & easy and the rooms are always clean and welcoming. Breakfast buffet is good but can be busy, if you go there after 8am there are usually several tables waiting to be cleared (staff always seem a bit thin on the ground here). The only slight complaint from my most recent visit - no toiletries were replenished when house keeping made up my room and the safe batteries needed changing.
I recently visited Dubai to go shopping for my Brothers wedding and stayed at This hotel. Pros: 1. The hotel is modern with an extremely comfortable bed. 2. The rooms are spacious and have excellent amenities. 3. The hotel has direct access in to the mall which is convenient. 4. The breakfast is delicious. Cons: 1. My shopping was in Deira and I travelled each day to Deira on the metro as driving was Horrendous. 2. It takes about 20 mins to just exit the hotel to head anywhere. All in all if you want to be in the Jumeirah area this hotel is ideal. If not, stay at The Sheraton Dubai Creek instead to be close to the Shopping at Naif and Al Rigga.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM