of TripAdvisor Travelers recommend this hotel
We could've stayed at one of the many Hotels this area offers but decided to stay at the Sheraton. Everyone that we encountered from employees to work staff was very pleasant experience. Also the restaurants in the Sheraton seem to be pretty impressive. Although I would so the casino in the Sheraton seems to be a bit small compared to some of the other hotels. If I returned again I would definitely wouldn't mind staying at the Sheraton very clean very nice room.
"Nice view of the pool at Earth Tower"
We stayed for 6 nights at Earth Tower. Room was big, bathroom was big but w no bath tub since we requested for double beds. Also there was no bidet. We requested for room transfer with a tub (since i wanted to soak my tired feet after walking 20k+ steps going around sands cotoi) and we were transferred on our 4th night. The shops are located at the 2nd floor and food court is on the 3rd. Was not able to visit the pool but it looks nice from our room. Service was good although when i called guest services and requested for cotton, they were not familiar with the word. I had to spell it out... Checking out was a breeze since im an spg member. You could also leave your luggage at the bell service at no additional cost. There's a free shuttle bus from the hotel lobby to the airport which takes 15 mins but waiting time could be 20 mins tops depending on the time. My sister left in the afternoon and they were dropped off at the parking. We left in the evening and we were dropped off right at the entrance.
"good choice on cotai side, dont expect a personalized touch or stay..."
Sheraton Cotai isn't a bad choice if you don't mind staying on that side. we stayed here for a weekend away us one couple and its not our first time staying here, its usually around USD200-250 a night on average for weekends which is pretty cheap compared to the main island. Convenience is so so, its walkable but not really that close to say Hard Rock, COD, Venetian but there is a big mall, many restaurants and a casino in the complex. There is free transport to and from the ferry, its not easy getting a taxi here.
"Enjoyed the stay"
Takes quite a time at check-in.Hotel collects HKD 2000 per room as security amount at the time of check-in.(Other hotels collect only credit card info and save with them ) If one happens to get off from the shuttle bus, at the wrong entry gate, then, be prepared to walk a lot, within the hotel itself. We did. We had booked two rooms for two families. Reception managed to get us rooms, side by side, on 11th floor in Earth Tower with a view of Venetian Hotel. Amenities were standard as per 5 star hotel norms. Every room gets an android cell phone- "handy" with unlimited 3G+ internet, which can be taken with you even outside the room or the hotel. Elevators are not centrally located therefore even after getting off from the lift on to your floor, be prepared to walk a lot, up to your room. It is bang opposite Venetian and is interconnected with covered passage. Out of four hotel restaurants,three offer, only buffet- not economical with kids. Only Bene- Italian restaurant offer a-la-carte. Wan Chai is a cafe, also, offers a-la-carte. However, one can go to the food court of Venetian for snacks or even meals.
"Classy and friendly....."
The Sheraton Grand Macao located central cotai near the Shoppes and across from the Parisian is a cozy little hotel that is also family friendly. When I stayed last night, I noticed a lot of families were there, so if you are traveling with your family, this would be a good spot. Its central location on the cotai strip, like most other hotels, allows for walking distance to any and every attraction you would want to visit if you come to the cotai strip. The price is a bit cheaper than the other neighboring hotels, and the rooms were clean and cozy. No bar in the rooms though, unlike some of the neighboring hotels; you have to order your items from room service that they will then stock in your fridge for you. I prefer to join just have a stocked fridge and be charged for what I take out of it so I won't have to wait for the items.....
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 11:00 AM