of TripAdvisor Travelers recommend this hotel
"Tower level Harbour View....super!"
We were in the towers in room 1546. LOVED the harbour view. Excellent room and excellent view. Loved the lounge on the 16th floor. Enjoyed the light show and light meal and drinks each evening. Very dedicated staff. Thank you Joanne! Comfy bed! Highly recommend!
"Excellent BUT bring some earplugs CONSTRUCTION starts early and ends late"
Transportation: Almost everything in HK is accessible to MTR, but Sheraton HK is just a quick walk from the MTR TST station (L1 exit). The airport express hotel shuttle is less than a minute walk away from the hotel. Room: Our room was spacious, comfortable, and clean. The amenities in the room were great. Robes, slippers, comfy bed, water heater, and even a loofah! The room was cold while we were there and turns out there is only a cooling system. I called room service and someone quickly delivered us a space heater. Kept our room in a comfortable temperature. Lobby: Loved that each bathroom stall in the women's bathroom had a sink. Thanks to the other reviews, we were expecting construction noises and YES it was a lot to handle. We had a harbor view but had to endure the pounding construction noises Monday - Saturday, starting at 7AM. So if you want a nice view, bring some earplugs if you plan to stay up late and sleep in.
"Staying Strong Despite More Competition - Great SPG Benefit"
First of All, Sheraton Hong Kong consistently does acknowledge SPG members and provides great benefits. I stayed with family and booked 2 rooms. One of the room was upgraded to a suite and the other room has a view of the Hong Kong island. The occupancy rate was very high. The suite I had was not the newly refurbished room. So, the room was a bit old and aged but it was decent. The Platinum lounge was just basic but the hotel compensated it with a breakfast at the restaurant for 2 pax as part of the SPG Platinum benefit.
"Front Desk Staff is poorly, the in house staff is excellent"
The staff at the front desk needs more training. the two lines and two front Desk staff. For whatever reason the staff in front of me called the other person on my left instead of calling to walk to the desk to check in. Lot of confusion and what the heck type of moment. In house staff that take care the room is one of the best trained staff. They carefully clean and when I asked from an extra bottle of water, they bring in at no times. Great location if you like to stay around TST and ocean view. Very close by subway, just a few minutes away and good american/euro eatery. If you want to HK Style, you may want to stay around Nathan Hotel as one of the best location for eating HK style food.
"One of our favourite hotels"
Stayed a number of times and come to conclusion that this is one of our top picks. It's not cheap but we think it's worth it. Difficult to find anything negative (but see warning later). From the welcome, to the quality of room, to the room servicing and amenities provided it is hard to beat. The hotel is located on the waterfront in Kowloon which we prefer to Hong Kong Island - but it's only a five minute stroll to the Star Ferry if your interests lie on the Island. It's even closer to the MTR if you need that. It is very much worth while paying extra for a harbour view room - it's one of the few places where we are willing to do so, but, and here is the warning - you need a highish floor (10+) to be sure to clear the extensive building work going on in front of the hotel. From appearances it doesn't appear to be too high rise and that it won't obscure the harbour view, but just a warning. We'll risk it next time but might contact the hotel to check before booking.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM