of TripAdvisor Travelers recommend this hotel
"Expensive, but comes with some advantages"
Pretty old property, centrally located, shopping centre in the building, mortens steak house in a good inhouse restaurant, breakfast has a good spread and service. the rooms are pretty small and old, one of the highlights is the travel desk who can get Chinese visa on the same day. Nathan street has loads of shopping opportunities, but pricey hon kong, check in and out was quick
"sorry, my last visit there..."
For such an expensive place, it looks old and not very well maintained. Pros - the hotel is almost on the shore, in a great area in Tsim Sha Shui - the personnel is great, really taking care about customers - some struggling with english - the position is still good, but looks that the view will be affected by new buildings very soon Cons - for such an expensive place, I would expect free internet - by principle, a lot of cheaper and newest places around offer a better service - they offer a mobile, with local number etc... no instructions, finally useless by principle, it doesn;t woth the money spent...
"Needs an update/Construction Noise"
First off - the hotel of this staff is amazing and helpful, the rooms are clean and comfortable and the breakfast buffet is chockfull of everything you could possibly want. If you get a room overlooking the harbor, the view is spectacular and you can watch the light show from your hotel bed. The location is great for wandering around the city and it's easy to get a cab on premises or public transportation within one block. So why the lower rating' -1 point for the age of the hotel. It has a very late-90s vibe and could use a bit of a remodel to feel modern. The Platinum lounge has a few drinks and some cookies in a jar and thats about it. -1 point for the construction going on right outside our window. It started at 7am and went well past dark every night. Relaxing in the room between activities was pretty much impossible, as was sleeping in. We stayed twice during our vacation and the noise was most noticeable on one side of the hotel, so maybe ask for a room far away from the noise.
"Great location, needs work"
Located at the very start of famed Nathan Road and just opposite the legendary Peninsular Hotel, locations in Kowloon don't come much better than this. Shopping, star ferry, Harbour are all at within minutes of Sheraton. Check in was excellent. Rooms are nice, not huge (about 28 sq.m.) and well equipped. Towers lounge is comfortable but not spectacular and offerings within are good. I had a guest in the lounge while she waited for a flight - we had travelled together but she was returning home while I had to go to China the next day . I thought I had access for 2 but a lounge staff member, after standing and watching my guest, came over and announced that they had checked the record and I was entitled to access for one. This conversation followed a whole lot of whispering amongst staff which clerks led to this approach. By now a colleague of my friends had arrived so there were 3 of us! I said I was happy to pay and was immediately presented with a bill for "cocktail" for approx $95 AUD. The whole incident was exaggerated and handled with no subtlety or grace whatsoever. I really would have expected a better approach at a Sheraton. Towers breakfast next morning in a top floor restaurant was good but the eggs Benedict were served with hardly any sauce which was dry - they were quite tasteless. Waitstaff here though were very obliging. Looking out of the windows one can see the exterior of the building really needs work - the concrete needs a complete re-render. The exterior of the building is now very uninviting. A fair choice in HK though and a very helpful travel agent in the foyer who managed to get me a visa for the mainland in 4 hours!
"Can't beat the location!"
This is the first time we've stayed at this property in Hong Kong and you can't beat the location. I personally think the extra price for a "Towers" room is worth every penny once you consider the free breakfast (FANTASTIC), the free access to coffee/tea all day in the Towers Lounge, and the free evening cocktails/appetizers. Towers rooms also include a special check in location up on the 16th floor. The only negative (and it's because the timing didn't seem to work for me....) was that the evening cocktails were only available for 2 hours.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM