of TripAdvisor Travelers recommend this hotel
"Stylish hotel which lives up to its 5 star rating"
We have visited Tenerife many times but this hotel was one of the best we have stayed in regarding location and interior design and comfort of the bedroom and public areas. The excellent buffet restaurant presented a challenge in deciding what to eat as it catered for every guests' taste whatever their nationality. Having read some previous reviews on Tripadisor there had been some comments on staff and service and, yes, there was limited staff but those on duty did their utmost to ensure that every guest was attended to in the way one would expect regarding its 5 star rating. The garden and pool areas offered a wide choice of sunbeds, and ok some guests did feel the need to establish ownership but there was never a problem where to relax in an ideal spot. Having viewed the hotel on the internet we certainly got what we came for and will be returning in the not too distant future.
"Outstanding with "making you feel good"-treat! To recommend :-)"
We enjoyed this hotel although we just spent 1 week. As may (British) reviewers have pointed out, it def. is a wonderful location for a relaxed stay in the sunshine. Very helpful and attentive staff at the front desk. Taking care of the guests with a smile is an excellent approach. Great useful facilities inhouse (ATM, shop, gym etc.). Good pool area with many arm-chairs to relax. A la carte-restaurant "La Vivace" offers stunning dishes. Gorgeous for special events to celebrate. Also when booking just half-board the buffet is impressive. Good food quality, very friendly staff who help to get seated quickly. In the morning breakfast service is a bit slow (but this is a real "tiny" criticism), so better avoiding the crowd at 10:00 AM To sum up, highly recommend place to stay at.
"very enjoyable and relaxing"
the hotel is a taxi ride away from las amaricas, there are restaurants within walking distance, mostly high class and quite expensive. walking left along the sea front , would not recommend the restaurant behind the classy cocktail bar, carry on walking until you reach the next group of restaurants, also cheaper option at the front of the hotel infront of H 10 hotel. heated swimming pool very good, all very clean, mini golf excellent.
"Great Stay at the Sheraton La Caleta"
Reading some of the reviews, you'd think the hotel has fallen on hard times but it's not at all like that. Hotel is in excellent condition and is spotlessly kept. Attentive staff throughout. We were staying Room Only on SPG points which was fine as there were a few restaurants opposite the hotel, a beach bar a couple of minutes walk away and more nice restaurants in La Caleta. Would stay again. Only minor criticism was the in room coffee maker that refused to get hot.
"Ideal location for a terrific winter break"
This is an excellent hotel with excellent food, great rooms, great location and excellent staff. Nothing too much trouble. An excellent Winter break. Ideal location, within walking distance of many restaurants, bars. Right on the Coast with superb grounds, pools, service etc. Will definitely be back.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM