"Bright Spot of Montreal "
1st time in Montreal, for business. Quite impressed with this hotel. Very modern and innovative. Very friendly and helpful staff. Bar prices are a bit high but still within reason. Great location to the Canadians home for hockey.
"Quality Hotel, a Sheraton classic...Without a rude waitress in the breakfast time"
Great location, great room, confortable bed, clean as in your home... But i was disappointed with the waitress, she was blonde ,cant remember her name...she shouldnt work in a quality place like that. She doesnt know how to speak with a guest. She was giving order and shouting to all of us. İt was bad to see her in that heaven.
"Central location for downtown, close to shopping and restaurant"
Very clean and elegant lobby, good size bar. Rooms are a fair size, clean bathrooms. Comfortable bed with great pillows. I used the pool. Great for laps, but also shallow sections to hang out or for smaller children. Overall good value for money given the location.
The room was nice, good view and well situated. The bed was comfy.... the staff were kind and helpful. The main drawback was the shower. The pressure was low and when I tried different settings it made weird noises.
"Convenient location with friendly staff and comfy bed, but could be better for the price"
Positives: The bed was extremely comfy, nice big fluffy pillows, very nice to have free bottled water in the room (not sure if it's always free or only free for SPG 'Starwood Preferred Guest' members...we signed up to SPG for free at check-in), staff were professional and friendly, elevators were extremely fast and the hotel was convenient walking distance to many shopping locations, restaurants, and also the VIA train station. Clientele mostly included everyone from business men/business women to couples to families, so it was a more mature and safe feeling environment...no rowdy 20 year olds which was nice! Negatives: Didn't like the fairly noisy heater in room, no exhaust fan in bathroom, no shower cap provided, somewhat clogged drain in bathroom tub so when taking shower after only a few seconds the water immediately started rising on tub floor, check in girl signed us up for the free SPG program but didn't verify my email address which she entered wrong (but thankfully I noticed at checkout on the invoice so I asked them to correct it which they promptly did), sometimes the cleaning staff spoke loud in the hallways in the mornings which isn't nice to hear when you're on vacation and trying to rest! Nice that there was a lounge bar and also a bistro on site but the bistro's 'express' basic breakfast of omelette, potatoes, toast, some fruit and coffee was too expensive at $21 each (although service was very friendly). Was surprised/disappointed to hear that wifi normally isn't free in the room so that's a major disadvantage for future possible visits (but I think it's free on your first visit as SPG member). Also was surprised had to pay $3 per suitcase/carry on bag to keep our bags there for the afternoon after checking out (since we had a few hours to kill before our train left) but the service was very friendly and we felt our bags were safe so it somewhat made up for the extra charge.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM