Comfortable, clean and an excellent staff It's in the downtown area of Los Angeles near plenty of stores and things to do. Parking isn't easy and traffic is insane at the rush hour during weekdays. The lobby cafe is also excellent.
"Nice hotel and excellent location"
I really enjoyed my stay here. The few minor issues I had were quickly taken care of by the staff. The rooms are very comfortable and the staff is first rate. This hotel is in a great location to downtown L.A. and there are several excellent places to eat within walking distance.
We had a lovley dinner at your resturant on saturday 26 nov. The staff was absolutly brilliant! Food and drinks were excellent! Thank you so much! Try the smoked cocktail or a historical cocktail served with a story from the past.
"A really super hotel, highly recommended"
I'm just not a big Sheraton fan, many of their hotels look the same (inside and often outside) in a very boring way. This place is totally different. It's modern throughout the hotel. The lobby, rooms, gym and restaurant are well designed. The bedrooms are spacious and very modern with a great sized tv. The rooms remind me more of a boutique hotel (like a Kimpton) than a big brand. Oh, don't feel stupid if you can't figure out the elevator, it takes a few goes - maybe i'm just to old! Definitely check out the gym, it must have the best view of a hotel Gym in the world! It's right up at the top beside the Club Zone! The restaurant is great too with a great menu and a great atmosphere. I was there on my own but had a nice time crowd watching. The only slightly negative bit was overhearing floor staff giving out about a member of staff behind the bar. They should have been way more professional as I could hear everything! Ironically, the person they were giving out about was great and served me throughout my meal. I would highly recommend this place, whether in LA for work or pleasure. It's so central and just very different from many of the "brand" hotels in the neighborhood.
"Starbucks Experience at Sheraton Grand"
November 27th, 2016 on a cold Sunday Morning I was looking for a place for a hot coffee and I walked into the Coffee Tea and Bean at the corner and it was dirty, unfriendly barista's and just plain depressing. I ended up leaving and found a starbucks within the Sheraton hotel. The hotel is clean, beautiful and what I liked about the starbucks was that it has a big flat screen television and couches and chairs to enjoy while enjoying your drink. The Barista, Matt, helped me and was so friendly and kind that I ended up back here today, Monday, 11/28/16 and he (Matt and Tiana) greeted me with a smile and Matt remembered my name and I only met him once. I am enjoying my coffee as i type this and the enjoying the christmas tree in the lobby. I am calling this place home for now since I will be here everyday enjoying my drinks for future visits. Thank you Matt and Tiana!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM