"Fantastic Service "
Top notch service and clean rooms. The entire staff at this hotel was fantastic. From parking, checkin, restaurant and housekeeping. Your people are what make this a wonderful place. We were here for a business meeting.
100%... Sorry, Correction 110% Professional...Camron the best Valet in Memphis...wonderful man who makes you feel at home before you walk inside to check-in...thanks for the best service. If you ever come to visit Memphis and stay here get ready to meet a wonderful staff...
Room was clean, door hardware need some attention, had to insert key card several time every time. Mattress felt a little lumpy, but I sleep on a Temperpedic. Overall not bad. Good food and atmosphere
"Ok hotel but...."
The room was nice and updated except the bathroom shower head was weak and could be pulled away from the wall. The door lock kept rejecting my key (9x) it's an old system and needs to be replaced. Security kicked my large group for the meeting out of the bar area very rudely every night and because there is NOTHING around this hotel at night we had nowhere to go. If you have a large conference there and the bar area is full of people, maybe you should keep it open past 11' They seem to be trying to be modern with texts to check on you but honestly update you room key service, it was very annoying to have to keep replacing my key several times a day even after I did as they instructed and kept it away from phone and wallet.
Location was perfect,close to everything we wanted to do and trolley stop right out the door.Staff was wonderful from checking in to check out.We got an early check in and a late check out.They were all so very kind.Would definitely stay again!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM