of TripAdvisor Travelers recommend this hotel
"didn't like it"
The bar/restaurant was a mess. Expected this part to be good after reading reviews on tripadvisor. The bartender everyone talks about was not present the night we were there. But who cares, right' Well, the bar was dirty, the glasses were dirty, and the food was absolutely terrible. The burger seemed to be cooked three different temperatures, depending on which 1/3 you looked at. The fries were so overcooked they were sufficient for astronauts to take to space. My wife's veggie burger was stone cold. As for the room, it was dirty. The popcorn ceiling above the air vent was dirty black (acting as a filter for the dirty air that must have been coming out of that thing -- made me afraid to have the A/C running). We were given a handicap accessible room (not necessary or requested). I would be angry if I was in a wheelchair and had to use the rusty and dirty lift for the shower. I looked up at the ceiling in the shower and was treated to a view of a dirty and rusted out fire sprinkler above me. Everyone's got their own opinion on mattresses, so I usually ignore them -- but there's not much argument that it's a problem if you are not overweight yet feel the springs in the mattress when you lay down. This was a one-night pre-cruise hotel. I won't stay there again. I'd give it a "2.5," but that's not an option, so I rounded up in their favor and gave a "3" rating.
"Sad my favorite Hotel has let me down."
This was my favorite Hotel that recently completed 'upgrades'. !!!! This is so only if removing the mirror in the bedroom and replacing with an abstract painting,placing a space like lamp in the farthest corner of the bedroom, allowing one secretary chair only for two people in a room, one bed side table for two people ( not even a pull down shelf for someone on the side of the ' no bedside table end'. A low bulb in a lamp next to the lucky person with the bedside table, no main light at all in bedroom. One dressing gown for 2 people. Am I missing something here. Definatly not comfortable for two people. Nowhere to put suitcases without a struggle ( very small space allowed ) the remainder of the room was made up with make believe cupboards and units. Very very very noisy room doors. Cleaning staff very thoughtless banging doors until almost 1130 pm I'm unhappy because this was my absolute favorite hotel but having stayed a very uncomfortable 3 days it's not even on my ' make do ' list. All topped off with soaking wet seats and tables around the pool and restaurant area at 10 am because no one thought to wipe or warn us. Not staying here on our return to airport in 3 days. My iPad was damaged when I placed it on a table (18" diameter) with at least equal to a glass of water on it after it rained 24 hrs ago! I sat on soaking wet seat outside restaurant area. Come on !! Who uses foam seating outside!!! Seating removed from outside so no sitting whilst waiting for bus or lifts. Booking-in reduced now to two as they replaced a reception area with two individual desks. Unhappy.
"Mixed feelings for this review"
The hotel facilities themselves are good and it seems to have spent some time and effort improving the bar and reception facilities but the rooms themselves are terrible. They have tried to give them a lick of paint but the room I was in (516) needed some TLC but the killer for me was the fact that when it rained last night the water came pouring into the room by the window and woke me up the the noise of it dropping water kept me awake. The response on checking out and informing the receptionist was a shrug of the shoulders and an ' I'll tell maintenance' I even showed her the video and there was a distinct lack of interest even when I said you should not be letting that room out.. so no apologies, no discount...it's not even if it's new, it's been there for a while, so not great and I wont be staying there again especially as there are so many other hotels in the area.
Me and my family went to Miami by air. We took free shuttle to the Sheraton Motel. We had a beautiful spacious room. The environment was very quiet. Downstairs they have a great place to unwind by the pool. There is also an outside bar. Inside there is also a bar and a dining room The food was very good. Next time in Miami we will go back again.
"Near MIA airport"
After 12AM, the shuttle service seems very slow. I called the hotel twice to get me from MIA airport. The location from MIA airport is very close. Their club lounge service is excellent. The hotel is old but they remodeled rooms I believe.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM