of TripAdvisor Travelers recommend this hotel
"Great sheraton service as expected"
Overall, their service is impeccable as in most hotels in Japan. As SPG platinum, my room was upgraded and club lounge services included with breakfast. The spread there is alright. Rooms are clean, though a little dated. I think they are refurbishing it now. Hotel is in a local affluent neighborhood. Hotel includes a shuttle every 15 ins to Shinagawa and Meguro. So it may be a little far from the station, but great to have the shuttle.
"beautiful hotel with a beautifil garden and club lounge"
This hotel just renovated their club room and club lounge, therefore if you are a platinum SPG member is a good choice to stay here. The club offer not too bed breakfast, cocktail hour. The club room also clear well decorate. However the hotel is a little far from MRT, The better choice is take hotel shuttle to JR Maguro. about 15 min per hour between 10 am to 10 pm. If you are platinum member, don`t want speend to much money on luxury collection. This is a good choice.
You will enjoy the hotel and the beautiful garden. Like both the Chinese restaurant and the California Grill for the quality of service, food and peaceful atmosphere. Also like the lobby lounge. Shuttle service to airports and nearby train stations make this a convenient spot for a visit to TOKYO
"Great Place to Stay in Tokyo!"
Property is a bit old however the rooms is in good conditions, staff is very polite and helpful, the shuttle bus to the train station is a great offer to the guests, Club Lounge is the best benefits ever and I will definitely return to this hotel again. Lots of convenience store at this area as well.
"Great Hotel View"
I was warned but it didn't bothered me. However, I can understand if other guests may be unhappy, therefore a note to inform fellow travelers. Stayed in Room 927 which is just behind the lift shafts. During the first night, due to much travelling, didn't hear anything as I knocked out after a whole day of meetings. On the 2nd night, began to hear the weights in the lift shaft giving off a soft moaning sound from the wall. Personally I can sleep anything off. However, not everyone is a heavy sleeper. Could have asked for a room change, but since I could sleep the 1st night, 2nd night won't be bothered.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM