of TripAdvisor Travelers recommend this hotel
hotel location is littlebit far from everything therefore its quite however most of hotel guest seems group tourist therefore you may feel frustrated by their attitude if you like to be quiet and nice mood
"Wonderful 2 nights with the family"
On our way back from the Club Med Hokkaido, we decided to spend 2 nights in Tokyo, staying here. There was a bed made out for our 2 kids and despite that the room was very nice. Great location and quite kid friendly. Has nice lobby coffee shop and rooftop bar. Will try this place again.
"A great hotel for tourists "
I normally stay at the ANA Intercontinental in Roppongi for business, but that is triple the cost compared to this Sheraton situated in a quiet part of Tokyo, 5 min walk to Metro and two convenience stores. The hotel also offer a shuttle service to a major station which is good. The airport limousine busses also stop at this hotel and that is really convenient. All hotel staff are really friendly especially the concierge who helped me a lot. We got upgraded to 8th floor and the room was good and clean, what you need on a tourist trip. The only bad thing with this hotel is the food and beverage prices, ridiculously high. We bought breakfast and beverages at the convenience store and with that saved a lot of money as we stayed 4 nights. I definitely recommend this hotel and will stay here again as a tourist.
"Beautifiul Garden, Newer Floors on the 2nd and 3rd Floor, Variety of Restaurants, Decent Location"
This was my second business trip to Japan and it was a much better stay. It was an upgrade from my stay at Hilton Japan Shinjuku (please read my Hilton review). Sheraton Hotel might not be as new as Hilton, but the Japanese garden, variety of restaurants and better price were good enough to give this hotel an edge over Hilton's. I like the variety of restaurants (from buffets to American meals to authentic Japanese dishes) that Sheraton provides. The staff is quite attentive and accommodating as usual. I will always appreciate their service and the care rendered to their customers. When you are done eating, please make sure you take a nice walk around the beautiful gardens at the back of the hotel. Completely therapeutic and incredibly pleasant walk! If you are a SPG member, please request for an upgrade on the 2nd and 3rd floor. Better rooms and nicer bathrooms that could make your stay more enjoyable, especially if you're on a business trip. This location is decent in that there aren't that many restaurants nearby. There is a complimentary shuttle service to restaurants and shops, but it's not exactly convenient. Kudos to the Sheraton staff members though for thinking of this ahead of time.
"Not as good as expected"
This hotel is ok, but for a Sheraton it is much less than expected. The prices are high, too high basically for what you get. The rooms are a little bigger than usually in Tokyo, but other than that hotel feels old. You are also charged an additional tax even though you already pay for it when booking. Breakfast not wort for the price.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM