"Higher Class living"
Business trip - stayed here. Living up to their chain, the Sheraton maintains a luxurious atmosphere and caters to their guest in a polite and courteous manner. Granite and marble structures along with glossy wood trim in a contemporary setting. PROS: I consider luxury accommodations. Bed was great. Staff is friendly and helpful with many speaking English and politely ignore my poor Spanish. CONS: Pricey - however not is this is what you want. English was freely engaged which was helpful as my Spanish was non-existent. The lobby was clean and the rooms were the same. I felt very comfortable there but I would find it out of my price range if it wasn't a business trip. Again the staff was courteous and the room was serviced daily with no issues from me. The bed was comfortable and as I got a sinus infection and head cold, I spent several days in it so it was a blessing. Outside the lobby is their restaurant where I did breakfast - buffet. While the food wasn't bad, I found it pricey for all that was offered and I would imagine you could find something outside their facilities if you looked. However, for business related functions (or you are in a hurry and don't want to mess with looking elsewhere), it would be good. I believe they had regular ordering as well. You are also next to a mall which was extremely helpful and a great plus. I am not a mall person but being a foreigner you can go there and look around and "explore" in a safer manner. English was spoken a lot there too. Overall this place is excellent as it caters to what they wish to serve: Business class or those with more money or wish a little more pampering. If you are looking for a low cost place this is not it. If you wish to "live it up" then this could be your place.
"Eh, not the best Sheraton but sufficient for my stay"
I was in Uruguay for work for two days 2/16 - 2/17 and arrived on wednesday morning early at 4am so stayed at the hotel from 2/15. Upon arrival the front desk clerk was kind but being a platinum member, there was no offer for upgrade. I figured it was due to the early time I arrived and left it there as I was exhausted from my 4 plus hour plane ride red eye. I went to my room. I will say that smell is critical to me -- and there was a fresh smell of the hotel as well as the hallways. entering the room i was underwhelmed -- i feel there definitely needs to be some upgrades to the hotel. The carpet was patchy and old with stains as well as the wall and plaster -- the room was VERY stuffy and had that sewage like smell which means that the toilet most likely needed to be flushed but when still reeked a bit. I always wipe down the room with wipes and check the bed for bed bugs -- none noted but there was a stain on the inside of the sheet that separates you from the comforter so i called for room service a bit later and she came changed and left. Overall -- the rooms are functional -- but not for long time stay. I did not try the breakfast but did have room service. Being a vegan I ordered the vegan burger and it was A M A Z I N G! I was pleasantly surprised at how well it was prepared as well as there are a number of vegan restaurants in uruguay but to know i could order from the menu and work and be satisfied it was amazing and delish. it can with potatoes on the side and overall was Y U M M Y! I also sent my clothes for pressing and washing and they were timely and efficient and the clothes looked overall well. I think it is a standard sheraton with ok service. I would not recommend for long term stay but for business it is ideal.
"Look somewhere else"
Cons: We stayed in this hotel for 35 days, it is a long time and enough time to give full and honest review. First thing first: if you are planning on buiseness stay and you need strong, ever lasting Internet connection - look elsewhere. Here in Sheraton, the wifi is not only weak, but constantly dissapearing or flactuates from weak to super weak. Which is extrimely annoying and frustrating if you rely %100 on it. Breakfast - decent variety, constant, and never changing. You can entertain yourself watching ppl sniffing fresh squizzed juices to smell the flavors because there are no signs of what is that... Very intertaining. Rooms- are standard with tiny fridge and no microwave. Indoor Pool - is small and very smelly of chlorine and you can spot an employee splashing with her kid. Guess who she knows... Pros: Location- it is super close La Rambla but if you plan on going to Old City and other places, you will need a car or take a bus. Decide for yourself!
Great hotel and great staff, very kind and accommodating, the Wifi is poor and needs to be enhanced. The restaurant offers very good food and has a very nice gym on the rooftop with great views. just a word of caution, the is a LOFT hotel being built right in front the will block the sea view, not sure who the genius was that place the hotel right in front of the Sheraton, you might consider staying at the loft once completed, because of the view ...
"Great Hotel "
Service is very good . The gym and the pool are great . Well located , comfortable bed , shower not so good . Internet works fine and cable has many channels . Great restaurants near by and a shopping Center right next door . You can actually get an elevator from the hotel to the shopping center .
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM