"Nice place "
We have booked this hotel for two nights and I have to recognize this excellent choice given the location and since I had the SPG membership I was in the selective floor. The breakfast is great and staff are nice. I had two times a problem with the key and every time and specially if you don't have your ID with you the concierge will accompany you to your room to check your ID.
"Good hotel and enjoyed our stay"
Good hotel at a convenient location, great view from top floor, friendly and helpful staff who can spk good English,good choice of break fast. Altogether a Great stay for 5 days.we faced no inconvenience.
"Dirty, poor quality"
Rooms were poorly cleaned, dirty carpets, stains on curtains and returned to room at 4pm with beds un-made and no cleaning done. Reception area is cold and clinical and doesnt offer an option to relax. Wouldn't go back, just no incentive to stay here when they don't even get the basics right.
We checked in late exhausted to a stinky room, still slept there but the next morning it was too much, so we decided to let the front desk know and got upgraded to an executive suite . That's was nice until we got into the room and found a used condom on the bedroom floor. My husband called the front desk to let them but when we came back 3 hours later the condom was still laying on the floor , I went downstairs to personally let them know and someone came 15 mins later . The champagne glasses that ordered to our room never came... we are gold member and never coming here as long as I have the choice
"Personnel walked in while changing"
Let's start with the positives: the breakfast is good, and the hotel is located near a metro station. However, as a normal guest you would have to pay for WiFi in your room (5 euros for two hours!) if you connect more than two devices. I think this is absolutely outdated and unacceptable! But what was worse, is that in the morning someone from personnel just walked in while I was changing. He knocked, and whilst he was already opening the door he said he was from roomservice.... Which I didn't even order!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM