of TripAdvisor Travelers recommend this hotel
"Wonderful service - we were treated like Queens!"
I hosted a bachelorette party in Nashville so we had 13 gals staying at the Sheraton. The hotel did a lovely job of making our bride feel special - and I think they'd extend that service to any travelers. The lobby and rooms were recently redone and are chic - we even did some 'prom style' group photos in the lobby because it was so nice! The location is great for walking to a lot of the key tourist sites and to the government buildings.
Very nice, we'll located. Am spoiled as a member of another hotel chains guests program, and I must say this hotel does not compete. The food provided for meetings was excellent, staff was friendly, room was spacious.
"Excellent Customer Service"
We stayed at the Sheraton for 3 nights in April. We found the customer service from the time we checked in to the time we left excellent. Staff were always willing to help and did so with a smile and a wave. The lobby bar had a TV area along with a pool table and a extra long bar. The rooms were stylishly decorated and the beds very comfortable. The hotel itself is only a five minute walk to Broadway Ave. and other attractions We would definitely return.
Big thanks to Matthew Hulsey at the Front Desk for arranging a nice surprise for my friends. He was knowledgeable, accommodating, and supremely hospitable! It always starts from the top, so hotel management must be on point.
"Got What I expected."
Modern well designed hotel reminiscent of the Marriott Marquis in NYC with its huge central ceiling with glass elevators traveling up it. Excellent valet parking. Room was modern with excellent king mattress. Huge, long bar in lobby with billiards table & lounge. Concierge is only on duty 10-6 so get your questions in then. My only wish was that it was a few blocks closer to Broadway.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 3:00 PM , Check-out: 11:30 AM