of TripAdvisor Travelers recommend this hotel
"Great value, good service!"
The Sheraton Palace is definitely a value if comparing with other 5* hotels in Moscow. It is well located in the centre of Moscow although it takes you about a 30-40 minutes walk to the Red Square (about 4km). Service was good, rooms were clean and well maintained.
"Very good value"
There are better and more centrally located hotels, but they tend to be a lot more expensive. The Sheraton Palace is excellent value in that it is well located next to belaruskaya station from where it is 3 metro stops to red quarter and the aeroexpress goes to sheremetyevo airport. The quality of the rooms is very good, clean, well maintained a quite luxurious actually, yet the price is a lot less than the luxury hotels in the very centre. The reason I'm not giving top stars is that the staff tends to not make you feel quite as welcome as they should with some typically surly Russian service attitudes (things tend to be the client's fault).
"Not great but not bad"
This was my first visit to Moscow and I was recommended to the Sheraton by a Russian colleague. On the plus side, it is very well located being given both close to the centre (Red Square and the Kremlin) and to the airport express station (perfect if you are flying into or out of SVO). The room was a descent size, all the basics were there although the overall feeling was a little bit dated. I got good service in the lobby bar but did not try the restaurant. Breakfast was good but the room was a little crowded. Price wise, I would say it was good value. I will go back.
"A great stay!"
I have spent a great time at the place - in the center of Moscow, with a wonderful room and with great comfort. The room service was at highest level and added to a wonderful stay. I can recommend this hotel, but would like to ask the hotel to transfer back the amount of 1000RUB blocked on the card for the mini-bar, which we didnt use in the end.
"Very good! 🖒"
🖒Very good hotel. Very good bed. Very good location. Very good foods (we ordered delivery to our room at room service). Clean and very accurate hotel. It was very interesting to see your name at tv-panel: Dear Susanna...😊
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM