"It 's beautiful outside but ugly inside"
some rooms have problems with air conditioning, they don't go below 21 degrees, and this is in the summer! The beds are soft giving you pain in the back, so they need to be replaced. Every time I am there, the remote control needs new batteries, so where is the quality control management'
"Excellent hotel with good location"
excellent hotel with friendly staff... it is a bit far from Copacabana and Ipanema but i liked that it had its own isolated beach in front of it. so it felt like a private beach (there are no private beaches in rio). food and breakfast was good
A great location. Lovely facilities. Staff helpful and friendly. Booked excursions through the concierge and very goid value for our money. Would love to have stayed longer. On our final night there was a tropical storm and the following morning we watched many staff tidying the grounds. What a credit to your company. I did receive poor service at the Italian restaurant. Slow service and not particularly tasty either. I would have no hesitation in recommending the hotel or returning if the chance occurs. Thankyou Sheraton Rio.
Great hotel, magnificent spot, breath taking views, mountains behind, blue blue ocean in front pool gardens and tennis courts to side. There is a beach but it is not private as there are none allowed in Brazil, but it was not crowded. The room was a good size as was the bathroom, only criticism was that the shower soap holder had soap residue in it. The breakfast buffet was good and there was a transfer to the city if you went on the gemstone tour, and a return, otherwise it was a bit far. If you have done the sights then a perfect spot for not moving.
"Rio for New Years"
Even though the hotel was renovated before the world cup, it can still be a little ratty. Lets face it if you stay here it isn't for the rooms, it is for the view. What a great view of the ocean and of the massive pool.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM