"Ideal central location not sure if 5 star, but lovely hotel"
At the start of our tour of Vietnam we had 2 nights booked here. Hotel is very central and handy for shopping, restaurants and sites. We were on 15th floor, and room was lovely, large and well appointed with everything you needed. Staff were very pleasant and helpful. Pool is small and sheltered between towers so in the shade most of the time, they were doing some renovations next to it but it did not cause any problems. Bar/restaurant on top floor is lovely with great views. Breakfast is buffet style with more than enough choices, probably too many, but great. Evening meal we had in same restaurant, buffet style, again great choice and loads of fresh cooked fish and lobster, absolutely excellent. The hotel was great but I did not think 5 star, but certainly was very good for was needed for a traveller on business or leisure.
"Second stay, much better"
Initial stay was a disappointment with suit assurance reward not honored. This time automatically upgraded to Executive Suite, very nice. Fresh flowers, fruit, chocolates. Management was pleasant. Lounge staff great, good food.
"Wonderful bed. Great room."
I was only there for one night on my way home, but I wish I could have stayed longer. The room was big and well equipped for a business traveller. The bed was wonderful. Breakfast was one of the best buffets I have seen. Check in/out was fast and efficient. The hotel is located in the heart of District 1 and would have been wonderful to shopping and dining if only I had had more time.
booked 2 nights.on arrival informed that internet free in lobby only. but have to pay for usage in room, unyielding for a five star hotel.Then air condition underperforming in room ; at midnight get moved to a upgrade room and free internet offered in room as a apology and inconvenience of room change.Thank you , but sad that Manager did not show up to supervise move.Disappointing that table wine offered in the bar at unyielding price of $14 per glass -sad .Breakfast good.Management offered a late checkout which made a huge commitment for customer care.
"Club lounge service "
Excellent staff and hotel is great! Nhung in the club is the best! All the staff are helpful and make you feel at home! The food is great and the service is excellent! Best place to stay in Ho Chi Minh! Don't stay anywhere else!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM