I stayed here in December for a business trip. The rooms are quite spacious yet lack on the modern feel and look however they are packed with all the amenities which you would need. The best part though are the bathrooms- comes with a bathtub as well as a shower with four power jets! If you are an exotic fruit lover, watch out as this hotel forbids and fines you if Durian and mangosteines are spotted in your room.
"Best in Saigon (Ho Chi Minh City)"
Stayed from 15th - 20th Jan 2017 for my company annual kick-off for partners from the region. I have been coming to HCMC for more than 12 years and this must be the best hotel I have stayed in this bustling city. The moment I alighted from the arranged transport, from the hotel, with my colleagues, we were warmly welcome by the staff. The lobby was very grand and the check-in was smooth and was warmly welcome by both the staff and duty manager. I was assigned a room on the 13th floor and has a great view of this fast growing city, minus the traffic sound - trust me that this makes lots of difference in this city of bikes and horns. Breakfast, lunch and dinner on the 3rd floor restaurant is fabulous! Think this might be the best place in HCMC to get an international buffet with its generous spread of seafood, meat stuffs, local dishes, vegetarians and of course, cakes and pastries! And yes, they even have this special counter that prepare and mix ice cream for you on a warm slab of stone. Had lunch at the Chinese restaurant, Li Bai, and I must admit that it is as good as the one back home in Singapore! I wasn't well on the 3rd day and the hotel staff was concerned enough to call my room to check my well being and offered to bring me to the doctor - this indeed very heartwarming. Overall, this has been a great experience staying at this fine establishment and I will definitely be back here if my work permits me to be back here. Thank you everyone at Sheraton Saigon! Cam On!!
"Great service as usual"
The check in counter is new in design. However it is not very clear whether to queue centrally or behind any queue when traffic is not busy and queue has not started. The welcome drink is good in the idea but needs to improve in the quality. Room is big and bed is good. So a good night sleep is guaranteed. The best experience is the breakfast and in fact, the same place for buffet lunch. There is a very good selection with very high quality good. Even Vietnamese is provided. The noodle soup is exceptionally good. The only deduction in the rating is perhaps the decor in the room. It is still ok but a bit worn out of style.
"Staff with personality..."
I stay at the Sheraton for two night only this time. I love the spacious room and the very central location. What I experienced tonight, when returning from my business dinner and automatically moving to Level 23, the open air roof top bar of my hotel, is very well trained, interesting, yet discrete personnel. I met Mr Hoang, who recently joined the Sheraton staff and provided outstanding service tonight. As it was a bit quiet tonight due to upcoming TET (Chinese New Year holiday) Mr Hoang took the time on my invitation to have a short chat. Very well mannered, well trained, in good English as my Vietnamese does not really exist, and we exchanged interesting views about mobility, family situation and how we Westerners and the Vietnamese experience life opportunities and family obligations and more... Interesting, educational, motivational, just very pleasant and different from what you may look for but may not find far outside of the hotel. So this short conversation made my stay even more pleasant and meaningful. Thank you Sheraton for hiring staff who matter. Well done!
Very nice hotel and centrally located. We upgraded to a grand tower suite and it was well worth it. The room was spacious and new. The service was fantastic. It gives you access to the grand tower lounge which is very underrated (food and drinks are included there). The large international breakfast is very good. Staying here next time I come back.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM