of TripAdvisor Travelers recommend this hotel
"Pleasant, but not on my return list"
Stayed on a club level floor and enjoyed the limited variety of breakfast and appetizers options, but the evening drink selection was not discounted from the prices in the lobby, maybe the pour was more generous. Staff was excellent. Food options are limited throughout the hotel. The Market shop is only open 5:30 to 5:30. So in the evenings when I wanted to grab a quick snack or drink, I had to get my car and go for a drive. Pools were very nice. TV in room was very small. Airport shuttle worked well. Plan to rent a car, there is nothing in walking distance. Lots of charging options for your electronic devices and bed is comfortable. Makeup mirror in bathroom is set high on the wall and not really useful for shorter people. Valet parking was VERY easy to use, the staff does this well. No more than a 5 minute wait for your car. Since there is only $5 difference in price between self and valet park, I opted for valet and was glad I did.
"Your not a resort so stop charging resorts fees"
The hotel is extremely dated and in need of a renovation. The only reason I stayed here was that my conference was held at the hotel. $22 resort fee....come on, you only receive standard wifi and the bikes, paddle boards.....really' It's too cold out to use them. Adam' Do you really care what guests are saying' You do not directly answer any feedback given on TripAdvisor. Your responses are generic, to say the less. The breakfast banquet food was horrible everyday. 24% service charge on in room dinning' Seriously' Your "sleep beds" are not what I have experienced at other Sheratons. The beds are horrible and for the group rate offered I could and should have stayed elsewhere. Poor bedding! Stop over charging guests resort rates, when your hotel is clearly a 3 star hotel. At the end of the day this is an over priced airports hotel.
"Convenient to airport and hear planes all night"
This hotel is very convenient to airport and the marina. Hotel staff was very nice and helpful. Only complaint is the airplane noise. Maybe one would get used to it. Nice view of San Diego and the marina from our room. Pool is pretty but it was rainy so didn't swim.
"Close to airport"
Our experience at this hotel was good, not great. It's close to the airport, so you do hear some noise from the planes taking off. Overall the room was decent and housekeeping did a good job keeping it clean, although our broken coffee maker was never fixed after I reported it. The beds were very firm. We had a small balcony which was nice even if only to get some fresh air. Self-parking was expensive, especially considering half of it was in an unpaved area with dirt and potholes. We were part of a large group, and the common areas served our needs very well. Plenty of room to meet informally, indoors or out.
Stayed at The Sheraton San Diego Hotel & Marina in Jan 2014 and again in Jan 2017. The hotel hasn't changed much in those 3 years, I think it could absolutely use a little remodeling in the guest rooms. The location is convenient as it's close to the airport and has shuttles that run. You have to take a taxi/uber in order to get into the city center. One thing I do like a lot about this hotel is the city view from the guest rooms, it's really beautiful!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM