Hotel under partial remodeling lots of nice in the morning, front desk manager Jonathan was helpful, but the security staff we're harassing everyone's move like if something was happening highly uncomfortable. Head of security even told me we fit the Thugs and criminals profile because of the way we dressed talked and our tattoos so they felt like they had too keep an eyes on us. Very bad
"2017 Winter Getaway"
We have stayed at numerous Sheraton and SPG affiliated hotels over the past 10 years and overall the Santo Domingo Sheraton has been for us one of the best hotel experiences we have ever had. The housekeeping staff ( Maria Esther) was very attentive, and paid attention to details. In addition to having access to the club for meals, this hotel gives customers the option of having access to the breakfast buffet. We were pleased to find that the parking and valet parking were complimentary. At the restaurant all of the service staff was professional but some were outstanding. Pablo, Rosana and Ramon went out of their way to answer any questions we had.
"My experiance!! "
Excellent Service!! My special thanks to Mr. Ramón of the dinning area, his service was Great!! Thanks you Ramón!!! Se you very soon!! Also the entire hotel was great, the rooms, the amenities, the food, the room service and the front desk. The rooms are very clean!! In overall thank you Sheraton DR !! I hope to came back again!!
"The name is already a warranty..."
This hotel is a classic example of the huge chain of Sheraton: nice, elegant, great location right on the"malecon". The staff is very well trained and always very professional, the room where I spend the night was nice and clean, maybe the bathroom was a little small. But it is missing originality... you could be anywhere else in the world. This is the only negative part that won't let me give the 5 stars. But if you are here for work it is perfect.
"Sheraton con servicio y calidad."
It is a very nice hotel, quiet and with a nice view, the staff always strives to make the customer feel at home, the food delicious, thank you for your attentions and Fausto in reception of who received a service as I really expected.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM