of TripAdvisor Travelers recommend this hotel
Ideal double suite with remarkable decoration, plenty of TV sets always immaculate clean. The attendants were not only attentive but also concerned on doing the best for us all the time. The restaurante were one of the strengths: the food was perfect, the service astonishing. Certainly I'll go back soon.
"Convenient and Comfortable"
The Sheraton Sao Paulo WTC is well located and allows business travelers and tourists easy access to different parts of the city relatively quickly. The rooms are spacious, comfortable, and include all the amenities international travelers have grown accustomed to: iron and ironing board, loofa, toiletries, well-appointed poolside gym, and a fantastic breakfast. The fast-speed wi-fi in the rooms and lobby is a welcome change to the slow connections one gets in most establishments. The staff is friendly, attentive, and are always ready to help.
Not sure if welcoming, friendly and helpful are the Sheraton brand values, but they were much on display during our stay of a week. Recommend the caipirinha in the restaurant just next to the reception. If you don't mind the pool being surrounded by high walls, it's delightfully quiet, with sunshine between 10am and 3pm or so.
"Nice room, service, and location"
I was here for a two-week trip on business. Usually stay at the Hilton, but wanted to try something different... glad I did. Lobby was a bit small due to the current construction/renovation, but was modern and classy. Check-in was relatively painless; though since my team was coming in from the US, we had to wait a couple hours before rooms were ready. Room is a little strangely shaped (things are kind of at an angle), but the decor is traditional and easy on the eyes. Bathroom is especially spacious with a closed-off shower and a nice, big tub. Guest services is phenomenal, and will go the extra mile to ensure that your room service arrives timely, food deliveries go up to your room, and shuttle is there to pick up the team to go to the office on time. Much, much better experience with the service and professionalism of the staff here versus the Hilton. Food quality of the restaurant and room service is quite good; though, you're in Sao Paulo so you can definitely get much better food outside the hotel. Very convenient, though. All in all, very happy with my stay here the past few weeks - definitely would come back to this location again over the other hotels in the Brooklin area.
"Good location, friendly staff"
I just stayed here for 4 days and I was happy with my service. The staff were very friendly and spoke perfect English. They offered a car services to and from the airport for $300BRL, which isn't bad considering you don't have to think when you land after a long flight. The room was large with ample room to work and relax. The hotel is connected to underground tunnels with shopping and restaurants. The breakfast buffet is good and the pool area looks great. Overall, i will stay here the next time I'm in town.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM