of TripAdvisor Travelers recommend this hotel
Good location, nice rooms, few amenities in hotel. The rooms are clean and the staff is very friendly. Know that it can be very difficult to get a taxi, sometimes a 20 minute wait, particularly if you are going a short distance. Also, they do not have down pillows
"Great stay at a great hotel"
I stayed 3 nights in the club king room. We throughly enjoyed stay from start to finish, and the service was perfect throughout. Even before our stay, the concierge assisted in safekeeping our luggage when we left for a trip to busan. The service during the stay was impeccable, housekeeping staff kept the room nice and clean, the club lounge staff were attentive and helpful, and checking out was a breeze with the concierge assisting in getting us on the airport shuttle bus. Rooms were pretty nice and spacious as well. Nespresso machine was provided, and little things like the TV being on a swivel made lazing in bed so enjoyable. The club lounge also provided a good spread for happy hour, good enough for one to have a meal there if you wish to. It was a really enjoyable stay, and will be my go to hotel in Seoul if I want to be properly spoilt
"Professional Staff, Impeccable Housekeeping Service, and Delicious Food!"
I don't know where to start on my experience at the Sheraton Seoul Palace- everything was top notch! We got in in the evening after a long trip from Washington D.C, and the staff, beginning with the doormen, were so genuinely friendly and helpful with our bags. That same level of professionalism and service continued at the front desk, where the check in was seamless, informative, and to the point. Next, the porter assisted us with our luggage and into the elevator. The breakfast buffet was included in our room rate, and the food was fresh and delicious! So good, in fact, we chose to continue coming down rather than venturing elsewhere! The omelets are absolutely delicious, and on the weekdays you can make your own soup with the assistance of their chefs at the buffet table. The rooms were clean, well lit, with plenty of outlets for your electronics (which is greatly appreciated, especially for those who travel as often as I do). The shower and toilet are pretty standard to what you would expect of an upscale hotel in Asia. Plush signature Sheraton robes, and toiletry kits that were fully replenished daily. Upon the day of check out, we bought just a little too much from the very persuasive vendors in Myeongdong, that we realized we needed an additional small piece of luggage to store our items. The front desk was more than accommodating with not only providing suggestions on where the closest place to buy luggage was, but also extended our check out time to 2PM complimentary to give us time to buy luggage, pack, and check out. It really is the little things that create an overall memorable experience. I very much look forward to returning, and thank the phenomenal staff for making my first trip to Seoul a pleasurable one!
"Decent for biz trip"
Nice rooms, rainshowers, everything you'd expect. Convenient to the Gangnam biz district which is why we chose it. Big gym, pool, spa etc. Gym isn't 24 hours though, which surprised me. There's also a pleasant running loop nearby which staff are happy to point you to. Buffet breakfast has a bit of everything, but again, starts a little later than was useful for us - 0630, which meant we couldn't eat anything for two of the four days we were there as we had early starts. If we stay again I'll book rooms without breakfast and pay by the day. Everyone speaks flawless English and can't do enough to help. A steady flow of taxis out the front. And all for a pretty competitive price. The only things missing - a western restaurant with a nice ambience, and a nice bar. The lobby restaurant serves all foods , but it's a buffet restaurant with a menu on the side so not ideal for a nice dinner. There's also Chinese and Japanese restaurants which to be fair, looked pretty good. As for the bar, it's only open from 10pm-2am. For a beer before before that, you're sat in the middle of the lobby by the check in desk. Not great, really. Plenty of bars and restaurants outside though. It's a stone's throw from the "French district" and there are a couple of great Korean bbq places right next door. There's also a gigantic mall about a 7 minute walk away.
"Nice hotel for business traveller"
The room is a bit small but offers everything you might need for a business trip. 220 and 110 volt outlets are provided and WiFi is free everywhere in the hotel. Meeting rooms are also available on the 12th floor. The bed is big and very comfortable. I'm not sure if this is the right location for casual travelers. There's no nearby tourist spots within walking distance. Note: My spg member friend seems to has problem with his membership id and the staff cannot solve it. Make sure you have your member id saved on your phone.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM