Stayed for 3 nights before heading out to Sandviken. Hotel was in the center of everything. The room was spacious, the front desk staff (reception + concierge) were very helpful and welcoming. Breakfast spread was splendid. On the last day, I asked for a late check out as I was only be leaving to Sandviken at 5 in the evening. They checked the availability and was granted without question. Will be returning to Stockholm this end of April, will consider to stay here again.
"Convenient location & nice view"
Nice location right in the city center, ask for the room with the view. Rooms are spacious, great service. Nice coffee place in the hotel hallway. Proper Scandinavian breakfast. Ideal for business travellers.
And nice location, rooms are spacious and clean on club floor, Lounge is OK but a bit small and the evening selection could be better, breakfast in the lounge are very good though, fast check in and out.
"Great location, even better staffs"
I was greeted and checked in by front desk agent Meri. She was simply delightful. For example, when I mentioned that my departing flight is at late night, she extended my check out time after checking the availability. That was super helpful. When my original credit card was declined, she made sure that I can check in without any problem (after checking with her manager), and manually charge me. Also lounge staff Divina was lso very friendly. I found out my flight was actually in early morning, so had to rush to get some quick breakfast, Divina was very friendly despite I arrived early at the lounge. She even encourage me to eat more before heading out. Both Meri and Divina made my stay and I hope their great service attitude would be recognized.
The Sheraton has the best location right in the center of everything. Service is excellent. Warmly created and treated well. Rooms are very comfortable and all the furnishings are very nice. Food in the club room is very good as well as the service. Will definitely make this my go to hotel when coming back to Stockholm.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM