Excellent place - close to many places.Comment of V. Swaminathan , United States the 2016-12-10
Très agréablement supris de la beauté de cet hôtel, très bien situé au cœur de Vancouver, à pieds de plusieurs attractions, service courtois et professionnel, je le recommande absolument!Comment of J. Salima , Canada the 2015-03-28
A very nice experience with excellent staff and good facilities. The room was small for this type of hotel but very adequate fir our needs. A nocturnal neighbour could be heard but not to the extent that caused sleep loss.Comment of H. Adrian , New Zealand the 2015-01-13
I stayed at this hotel in November 2014 for 3 nights. Traveling from England, I was inpressed with the service. I got upgraded to a better class room on the 24th floor with a road, mountain and sea view. Perfect location for site seeing, shops and places to eat.Comment of D. Harvinder , United Kingdom the 2014-11-03
"Excellent Conference Venue"
Just competed an excellent four days in conference at the Sheraton Wall Conference Centre. Surroundings and equipment first class and well-managed. No praise too high for the hospitality team - Kristen, John, Robert, Lino, Angel, Elena Hector, Mary, Kaori and not forgetting some excellent food, prepared and beautifully presented by chefs Matthew and Raymond. well done ladies and gentlemen - you did make the difference!
"Very accomodating staff and a great night's sleep"
There is an IGA that is located about one block away from the Hotel that offers a great select of culinary delights and a nice eatery. It was handy, as we didn't have to waste time waiting for service at a restaurant. The hotel staff were very experienced/trained to make our stay a relaxing experience. Our room was on the 16th floor of the North Tower, giving us a great overview of the City's downtown. The bed was very comfortable and the room was quiet - I almost overslept. I was in town on business, but it felt like a holiday.
"Great location for city center"
We went here to meet with family flying in from Australia. The first issue was the room was not ready even though it was well past 3pm. Luckily we had family in another room and were able to relax there while waiting. Second issue was that there was no notification once the room was ready and after 2 hours we decided to check and it was ready (although desk staff member was unable to understand that we had checked in and just wanted the room). The only good thing was an upgrade which was nice. The best thing, as in all Sheratons are the beds, these things are so comfortable. The buffet breakfast was very overpriced for what you get and would recommend
"Fantastic Concierge Service - Philippe Dobranov"
Been at this hotel a few times, but this time was a bit different - I need concierge service. I left my laptop charger behind, so I was a bit panicked. I called and spoke to Philippe Dobranov, my hero. I asked Philippe how I can purchase a charger upon arrival. Without hesitation, he offered to go out of his way and pick one up for me. Upon check-in, my charger was in my room waiting for me. Truly a load off my shoulder and relief. His professionalism and excellent customer was truly appreciated. I will call this place home from now on. Thank you, Philippe!
"Functional but impersonal "
This hotel has a great location and ideal if you are thinking of catching the ski bus to Whistler. Room was nice especially if you paid for a view. I was in north tower based on earlier reviews but wondered whether south tower views would be even more spectacular and also because that is where the pool is and it is a bit of a hike to get there from North Tower. I enjoyed my stay but the staff were really quite disinterested and not much help with local information.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM