of TripAdvisor Travelers recommend this hotel
"Not for me!"
Beautiful location right on Santa Monica beach. The resort has a Hamptons, New England feel, homely furnished has a wintery, beach house feel, heavy & dark in the lobby area. The rooms are light & bright, but heavy cluttered New England styling, which feels warm & homely, but it feels like I'm staying in the guest room of an old Aunts house, welcoming but unwelcoming at the same time. No where to put 2 suitcases, all the table tops are cluttered with knickknacks which fill the room & make it feel warm & lived in, but also make it feel like there's no room for me! & I'm paying the bill, so I like a little room for me to unpack & feel like I'm home! The bath is deep & lovely but there's no room for my & my partners toiletries bags, no where to hang my damp towel after my shower as there's only one rail & bathrobe. The bed is very high off the floor & the pillows are so soft, they offer no neck support! Our first night sleep is disrupted by a whir'ing vibrating noise coming from the wall (rm739) don't book this room if you want to sleep. It's already 10.30pm so changing rooms now isn't really appropriate, so with the aid of a sleeping tablet I'm able to sleep. The staff are great & understanding & move us to a quiet room in the morning. We are paying more to stay here than we were in West Hollywood, & the London was more my style than here. This place has a very family friendly & conference centre feel. Not what I'm looking for from a relaxing beach break! Breakfast in the restaurant was the worst I've experienced anywhere, the banana/strawberry smoothie being it's only redeeming quality! The lobby bar served up very average calamari & 3rd time lucky, I get an espresso martini that is correctly made! I wouldn't come back given the money it's costing & the very average experience I'm having!
"One of the best hotels ever - authentic beach charm!"
Having travelled extensively with family and business for more than 30 years in Europe, US and ASIAPAC we have visited Shutters several times when travelling in LA. There is an elegance at Shutters which is relaxed yet refined. The location is fantastic, the decor is perfectly aligned to the beach location (albeit the showers and sofa beds need an upgrade) The staff are friendly and not excessively pompous, which can be annoying in luxury hotels when travelling with Teens! The food and beverage options are excellent on the lounge area and the view!!!! Stunning sunset every day .....
"excellent for business or pleasure"
I have stayed at this hotel several times now and really could not ask for more. nice rooms. excellent staff. good food. and the location absolutely could not be better. have never had even the slightest problem.
Shutters on the Beach in Santa Monica offers everything from luxury accommodations to family (and fur family) friendly experiences. I would definitely recommend this beautiful property for any business or personal stay.
My over all stay at this establishment was no less than satisfactory and pleasant great place to relax and enjoy a vacation on the beach pleasant stay excellent staff and good room service and amenities.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM