"A Wonderful Hotel Stay"
1st time staying at the silken. Very efficient and good service. Room size was very generous and bed was superb. Stayed on the executive floor with great lounge area. Liked everything about the room and the hotel. Centrally located and many eateries around. Breakfast was great and never too busy. However, one thing needed maybe improving was that there's no extractor fan in the bathroom. With that excellent powerful shower, you need a good fan to remove the steam Other than that, a treat this hotel..... Will return in future.
Fabulous hotel...Very clean, comfortable large beds & really good Breakfast. The hotel staff were very friendly & helpful. A great location, near to the bus station, with a fabulous shopping centre just around the corner......we will definately be coming back for another stay.
"Good business or family hotel"
The hotel has generously large rooms, very good breakfast and is reasonably priced. Excellent location near shopping and bus terminal. Walking distance to Auditorio de Tenerife and to Old Town. Good WiFi signal and speed.
we decided to splash out and stayed in a 'junior club suite' i wish we had not, its only one floor up so lots of road noise. the first room we had there were cobwebs in the corners, and it opened on to the coffee area so we asked to be moved, which they did. A few niggles with this room but we went with the flow, ie shower leaked so need to put towels on the floor, the internal lock on the room door did not work, however on checking out my husband looked under the bed to check if we had left anything to find a dead cockroach. the main part of the hotel looked lovely the suite area, just was tired and appeared not as plush as the rest so save your money as for a room high up and it would be great.
"Coming back for sure"
This hotel is very nice. Staff are very friendly and the rooms are very big and clean. I felt really comfortable when I got there. I won't give it 5 stars only because of the room service menu, not many options and very expensive, but you have a huge shopping mall round the corner where you can eat whatever you like. There is also a taxi line just in front. You also have local supermarket called MERCADONA very near. Beds were great, amazing pillows... shame I had to wake up very early and stayed only one night :-(
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 12:00 PM