"Not up to our expectations"
Having stayed in other hotels of different standards in Santa Cruz de Tenerife during the last two years this is the first hotel which have not met our expectations. The room was spacy but the view towards a narrow courtyard with residential buildings very close by was not what we expected after having passed this hotel many times and having read on booking.com that "All airconditioned rooms feature ... and city or sea views". It was defiitely not a room inviting to stay in except for sleeping. The first I saw when entering the room was a big lump of hairstraw on the carpet, a carpet which needed a much better cleaning all over. The bathroom was clean except for very visible hairstraws left after the cleaning. The lounge area was not very inviting and the lighting was not suited for reading newspapers or books. The staff at the reception desk was welcoming and had we not been in favour of a quiet room and only using the room for three nights and not at all in the daytime we would have asked for a room with a view.
"A Very Good Hotel"
A very Good Hotel Great location near public transportation ,shopping center and all the city attraction are at short walking distance Helpful staff Good value for the room's price Very good versatile breakfast
"Great breakfast, old smelly room"
The room had seen its best years long time ago. I think the room had been smoking room long time ago. You could see the tar marks on the curtains. It also smelled a vit ash tray in the room. Probably the carpeting was reason for that. There was quite a bit of mold in the shower. To be honest the room would be 2 stars in the scandinavia / middle Europe. The breakfast was great. The location was also great. There are 3 big shopping malls next to the hotel, restaurants 0-1km away and free parking near the sea (10min walk distance), if you dont want to park on the streets to get closer to hotel. So some parts were really parta of 4 star hotel but the room was definitely not one of it. Next time I will not go here, eventhough we had a great vacation.
"Great location and breakfast "
We stayed for 7 nights at 8th floor. View over the mountains and the harbor. Room was a bit tight at the entrance but rest was spacious. Comfy large bed and pillows. Room darkening curtains makes the room completely black if that is what you want. Top floor had sauna and two jacuzzis and some gym equipment and a small terrace. Best part was the breakfast! Lots to choose from and good quality. If there is one thing that was not the best, it was the bread knife :) Quite terrible actually, making the waiter having to remove breadcrumbs all the time.
"City Break Base"
This hotel offers good value in a convenient location for travel around the north of Tenerife. The town centre is a 20 minutes walk and the main bus interchange is 5 minutes down the hill. The South airport bus (number 111) stops reluctantly at the nearby Meridiano shopping centre (100 yards to walk to reception). Comfortable modern en suite rooms and great value if you pre book online on the hotel's own website. We were upgraded to a Club room with access to a separate lounge with free coffee / tea and pastries available all day (did not need to buy a breakfast!). There is a small fitness centre on the top floor and a bar and restaurant none of which we used. Many shops (including Carrefour) within a few yards and a number of small tapas bars in the area (Spanish not tourist). Great base for a touring holiday, this was our second visit and we would stay again (260 euro for 5 nights room only - great value).
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 12:00 PM