"Perfect stay and superb service!!!"
This is the best hotel we have stayed during the last years in Santa Cruz. The location is perfect and we could have a great fun in the Carnival and the good things of the city. The staff were exceptional and very helpful and we had no problems with our connecting flights to the North Airport, just 20 minutes from the hotel. We had a modern and very clean room and the american breakfast was number one. Thank You Margaret
"Very very confortable!"
We stayed 2 nights in this hotel and we were positively impressed about the comfort and the cleaniless of the room, the quality of the breakfast, and about the gym and the jacuzzi located at the top floor. The hotel is strategicaly located close to the main bus station in Santa Cruz and the sea side, also and the city center is at just 10 minutes walking. We recommend this hotel.
"Average hotel in good location."
Good location but needs updating. Carpets were old and sticky (wearing flip flops or shoes was a must!). Gym is hardly a gym with about 4 machines and no space to stretch/work out (apart fro outside on the roof terrace which is a nice place to workout when no-one is using it to sunbathe. The lifts are awfully slow so I found myself using the stairs most of the time rather than wait. Average hotel in a good location in need of updating.
"Wonderful stay, fabulous views "
We stayed in the junior suite which can't be faulted. The bed is extraordinarily comfortable and the extra living space is an added bonus. The bathroom is modern and moderately sized. The scenic views are stunning from sunrise to sunset and the glass lift adds a unique perspective. Check in was quick and easy and the staff are extremely friendly. The gym offers dated and limited equipment. Whilst there are two hot tubs, no swimming pool is available. Silken Atlantida is in the perfect location for exploring north of the island as the transport links and shopping centres are within walking distance. I would definitely return in the future.
We were checked in around 2 pm and we didn't like the fact that our room is facing the noisy street and right next to the elevator. We asked for a room change and got a junior suite. We are very satisfied and impressed with the superb service.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 12:00 PM