Nice hotel in a lovely city. As for the staff, two ladies at the front desk in the morning and I couldn't make myself understood in English with any of them. Room smells a bit of smoke but very cosy bed. Breakfast nothing to get hung about.
"no parking $400 in tickets!"
The hotel parking lot was full. The girl at the counter told us to park on the street around the building, but not in front. Woke up to two tickets for 90 euros a piece. The front desk shrugged his shoulders and said, too bad can't help. Can't order a simple coffee for room service, can't get one to go to the room.
"Pleasant short break"
We've stayed in a couple of other Silken hotels, and this one is very typical of the chain. The beds are always excellent, so a good night's sleep is a high probability, and the soundproofing is pretty good, both from the street and interior. Reception staff are perfunctory and efficient rather than particularly warm, though the breakfast staff are friendly and pleasant, and the breakfast selection is very good (though some fresh tomatoes and red pepper would be a welcome addition!). Rooms are spacious, as are bathrooms, and housekeeping is of a good standard. The Juan de Austria is about a 20 minutes' not-particularly-scenic walk from the centre of town (and we walk quite fast); ok on a warm evening but actually quite a cold slog on a chilly Easter weekend. I've never seen as many fur coats out on show as over Easter weekend in Valladolid; it felt very different from other Spanish cities...
This is a nice hotel with nice rooms but most of all it's the staff that makes it special, rarely have I found such helpful staff. I even arrived 30 minutes late for breakfast and the lady responsible for breakfast told me to go to the cafeteria and brought me a coffee, some juice, pastries and sandwiches. I never saw this kind of attention and kindness in other hotels.
"Good location hotel within walking distance to most things"
I stayed here for only a single night and was reasonably happy with my stay. Staff were friendly and courteous. Location was great, about 10 minutes to the bus station and maybe 15 to the large park. 20 into town. The WiFi was stable with an average speed. The rooms were also comfortable and quiet. Overall I had a pleasant stay here and would return.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM