of TripAdvisor Travelers recommend this hotel
"Amazing... you have to visit"
From the moment of check-in this hotel delivers on all fronts. Extremely friendly staff made our visit a very enjoyable one. We had the pleasure of an executive level room and the attention of Thamarai and her team in the club room was exceptional. The location is central to everything and the MRT makes travelling around Singapore very easy. Thoroughly recommended, can't wait to come back
"Amazing Property- Great Service"
The entire trip my husband and I had was amazing. From the front desk staff to the concierge lounge - everyone took the time to connect. They knew our names, went out of their way to be helpful and were exemplars of customer service. Thank you to the GM, Rachel and others who made our trip one to remember!
"3 nights (actually 2 nights"
I had to booked a 3 nights as was told by my travel agent that this hotel will not accommodate early check in when in facts - my flight landed 7:45AM and probably check in would be 8:45AM. Required to booked an extra night for early check in the morning, this is not so cool……Perhaps, some better accommodate for Platinum / Life Time Silver & near Life Time gold member... Location is very convevient and ease of access of foodie / shopping / plenty of taxing to other location. There is so many things to do within a walking distance. I did received an upgrade to my room (view of the pool, 5th floor) - not too shabby but I completely forgot to brings swim wear...the room was nice and clean. The cafe offered lots of varies for breakfast with decent fruits & juices as well. Simply pleasant too much to choose. I liked the late night meal room dine in...With jet lag, I was able to order food at 2:30AM, cannot beat that and food deliver were super-fast 10-15 minutes...Great food and services. Hotel price - premium as you would expected 410 SUSD a night. All in all – I would still stay at this hotel again.
"Great Location, Nice Hotel"
This hotel is centrally located on Orchard St. The Concierge staff wasn't very helpful with the exception of Rolando, he is the one to speak with! Our disappointment is realizing that we spent two nights at the St Regis for $250 less the prior month and our room was much nicer. The room had a funny smell when we walked in from our 10 hour flight, late at night. It never really disappeared. A bit musty. The bathroom and b3edroom were well decorated but there was no practical room in the bathroom for toothbrushes let alone toiletries. If you are going to use the train system for getting around this is a great location, or if you love to shop.
"Fabulous hotel and location"
We spent five days here with our two kids and thought the hotel was great. The location is perfect for using the MRT. We had the breakfast included and were really glad we did. It was a nice spread! The only day it was too crowded was on Sunday and we also went later in the morning. We are Marriott Gold members and they don't allow children in the lounge. They let us go down to the lobby lounge during the same time frame and order some appetizers and drinks for free since we couldn't enjoy the lounge. The pool is beautiful. There isn't a kid area, but there are shallow parts perfect for toddlers. Would definitely stay here again!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM