Great hotel, perfect locationComment of A. David , United Kingdom the 2014-06-25
"5*service in 2* building"
Beside good location it is a clearly office building. Hotel atmosphere itself is ZERO. Aged rooms. Poor rooms view. Empty "earthy" colours. Brown brown brown. Remarkably slow elevators. Lobby shared with empty office area. Beside staff and location which is good. Rest is just not right for 5* hotel. 3 is good enough for them. U can find thousands of great apartaments and surely will try other 5* hotels in Wroclaw. But not Sofitel anymore. It's just something they can't help obviously :( but they could update rooms. Bigger tv, improve sitting area in room and refresh the walls
"Best breakfast in Wroclaw"
I have stayed in various Wroclaw hotels including Sofitel, Art Hotel, Granary Suites, Monopole. Best room goes to Granary Suites as spacious, clean, still new/crisp. Best breakfast goes to Sofitel and is hard to beat. Huge selection but make sure you get them to make you a fresh omelette - full of flavour and cooked to perfection The Art hotel is just that, very arty, large but quaint rooms. Quirky hotel with nice ambience. The Monopol has the added extra of a swimming pool but bedrooms can be a bit stark & dark. Some of my colleagues didn't like the historic link to Hitler but then others would like that link to history - an individual choice
"Sofitel hotel wroclaw "
The sofitel hotel in Wroclaw was fabulous, high standard and staff very helpful. I was touched by the hotel knowing my trip was for a special occasion they provided complimentary gifts which was a lovely surprise. The hotel is only minutes from the old square which is lively at night.
"5 star customer service ⭐️"
The hotel staff was the highlight of the place... they went out of their way to make my stay better. Helped sort out the booking error on my part and even provided a upgrade to make my day .. :) the location is absolutely great with it being right in the centre of the town square with easy access to lots of restaurants,bars etc. Also provided a full refund on the booking for a wrong date even though the booking was non cancelable.
"Great Hotel, Can be improved"
Came to this hotel with a tour group on Oct 2016. It was a last minute decision as the other hotel booked by the tour was cancelled. Overall this hotel has good cleanliness, great food, great and easy access to the old town. However, the one and only major problem of this hotel is the sound-proofing. I stayed on the second floor with most of the other tour members and we were facing the main lobby(so no great town views) but, the sound proofing of the walls is so bad that you can hear footsteps of those wearing heels or children running about, you could also hear people whispering or talking (My ears are sensitive). I believe this only affects the rooms facing the lobby. Therefore I could not have a good night rest in it. Overall, while the food, distance to the old town, cleanliness is great, the sound proofing of the walls needs to be improved on.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM