Great hotel, perfect locationComment of A. David , United Kingdom the 2014-06-25
"Best staff, best location, best breakfast"
We knew we were going to have a great weekend the moment we met the young woman receptionist. She was so friendly and so helpful. And the other staff in reception likewise. The excellence of your staff continued throughout our stay. The waiters and waitresses at breakfast were incredible. Friendly and totally efficient and moving at lightning speed. On our last night the barman was also on the ball even after a long day. Other stuff' The location is the best in town. The breakfast is worth a detour as Michelin would put it. The beds are huge. The bathrooms well-appointed. We'll be coming back.
"I am so satisfied with a visit!!!!! best choice ever!"
Dear Management, I have visited Sofitel for the first time (while I was in Wroclaw). As soon as I have arrived I was so suprised by such a nice welcome by the hotel staff. Patrycja and Przemek welcomed me in the best way possible. Patrycja was very kind and explained me all the details and then Przemek took me to my room which was not so easy to find. After that, Przemek helped me to take care of the ironing which I needed to have in the morning. To summarise - Hotel staff was so kind and helpful to me that I will always feel welcome and greatful to be in your hotel. I would recommend Patrycja and Przemek to manager's positions and I believe that they are would be great value to the company. Regards, Jaroslaw Kornacki mob no: 500479128
"Modern Luxury hotel location"
This is an upscale hotel, modern design, The 2nd floor room was a good size. Breakfast was ok, less varieties than I wold have preferred . Location is just off the square convenient to sights and restaurants. Staff was very nice,
Excellent location, just a few steps from the Market Square, very clean and comfortable rooms, friendly always helpful staff , lovely breakfast. Very satisfied with my stay at Sofitel Wroclaw and will definitely stay there in the future.
"AVOID - they over sell and cancel without warning. "
I had a confirmed reservation for this coming week. Booked two weeks ago. Hotel contacted my travel agency 48 hours prior to when I am to arrive and cancelled a confirmed reservation and when I called said they are over sold. This is awful and terrible treatment. Avoid at all costs. Your confirmed reservation is not really a confirmed reservation. I am a business traveller and this has impacted my business trip as well. They act like the airlines and care even less about the impact to guests. I will be telling the company in Wroclaw as well about the treatment as they had recommended them. It reflects poorly on that local company as well. This sadly is now my first impression of doing business and travelling in Poland.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM