"Sokos olympia garden review"
Good breakfast buffet, good location in the city, acceptable service all in all it's good. I had nice memory there and also felt comfortable all days and nights that I was there. The breakfast buffet was really perfect.
"Godd hotel, but Suit your self"
its a nice hotel situated in a calm and quite area. we stayed for 4 nights in the month of june 2016. When we arrived the check in was smooth. we were asked to pay charges for visa assistance fee. We paid that. there was no bell boy to carry the luggage, so we carried them ourself to our room. the room was neatley layed out, but a bit smaller. bed was good, the bathroom was also a bit small. the metro station is at walking distance. there is couple of super market near by. But there not many good restaurant or eating options near buy. The breakfast was good, with many options to choose from, they also served WINE in breakfast. overall , i would say the stay was OK, If you are business traveller then this hotel is good, as it is situated in a calm and guide area. but if you are a tourist, then finding a hotel near attraction by paying a little more is a good idea.
"Nice property but ZERO service!"
I've read all the reviews about this hotel before considering this property and here is what i can say after staying there for 2 nights. Hotel is not outdated and the room was pretty comfortable with good layout and setup. There are no double beds there just twin beds placed next to each other. The main complaint relates to service. None of my 2 (two) requests used to be fulfilled. During my stay the temperature outside was -22C/-3F and the radiator inside the room did not work. I mentioned that to the receptionist and was offered to have that fixed by their technician. Unfortunately, that person never showed up even though i've reminded about the issue twice and had to wait for this technician for 2 (two) hours to arrive which never happened though. During my checkout i've requested the copy of my invoice. The girl however was not able to deliver it immediately to me but politely asked for my email address to have it mailed to me as soon as she is going to be able to do so. Almost 4 weeks gone but nothing has been received. Not even something saying they have troubles completing my request or so. For 4-stars Hotel attention to details and customer's requests is crucial but this place is missing that at all. This review is in English but Russian is my native language and all the requests and conversations at the property used to be in Russian.
"Not bad, but..."
Stayed at the hotel twice on 31 December and 5 January. We had a superior room. On the 31 the outside temperature was +8 and the room temperature was +30. It was impossible to feel yourself comfortable in such heat! The climate system doesn't work properly at the hotel. As far as we understood, they don't have a conditioner, only heater and fan. Even after we switched the climate system off, the temperature didn't go down and we had to sleep with an open window, which was unpleasant because of the fireworks. On top of that, the bathroom smelled of sewage. On the 5th the outside temperature was -27 and the room temperature was comfortable +25. So this hotel is a good choice when it is freezing cold in St. Petersburg. During our second stay, the room had been badly cleaned. There was old rubbish in the bin and there were no towels (the maid forgot to bring them). The bathroom smelled strongly of sigarette smoke, which was very unpleasant. The hotel doesn't allow smoking in rooms but apparently some guests don't pay attention. It's a pity that the hotel staff don't check the rooms for that matter and don't get rid of the smell. The underground parking is warm but a low car can't get in withour scratching the bottom. Otherwise the hotel is good. The breakfast is excellent, the beds are super comfortable, the room service is good, the food is tasty.
"Nice and friendly hotel"
Really nice hotel, very clean (they changed all towel each days even if we dont want them to be changed)..2 bottle of water free each days, staff very helpful and young, breakfast very rich and variuos, bar open all night long till 5.00 am, close to the metro (5 min. walks)
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Kindly note that from the 1 April 2017 - Vat of 18% is included in the rate.