"Not bad, but..."
Stayed at the hotel twice on 31 December and 5 January. We had a superior room. On the 31 the outside temperature was +8 and the room temperature was +30. It was impossible to feel yourself comfortable in such heat! The climate system doesn't work properly at the hotel. As far as we understood, they don't have a conditioner, only heater and fan. Even after we switched the climate system off, the temperature didn't go down and we had to sleep with an open window, which was unpleasant because of the fireworks. On top of that, the bathroom smelled of sewage. On the 5th the outside temperature was -27 and the room temperature was comfortable +25. So this hotel is a good choice when it is freezing cold in St. Petersburg. During our second stay, the room had been badly cleaned. There was old rubbish in the bin and there were no towels (the maid forgot to bring them). The bathroom smelled strongly of sigarette smoke, which was very unpleasant. The hotel doesn't allow smoking in rooms but apparently some guests don't pay attention. It's a pity that the hotel staff don't check the rooms for that matter and don't get rid of the smell. The underground parking is warm but a low car can't get in withour scratching the bottom. Otherwise the hotel is good. The breakfast is excellent, the beds are super comfortable, the room service is good, the food is tasty.
"Nice and friendly hotel"
Really nice hotel, very clean (they changed all towel each days even if we dont want them to be changed)..2 bottle of water free each days, staff very helpful and young, breakfast very rich and variuos, bar open all night long till 5.00 am, close to the metro (5 min. walks)
"Decent hotel "
Had a nice stay here. Hotel a 5 minute walk from a metro station. When I got there my room smelt revolting (probably a problem with the drains'), so I went down to reception and they swiftly changed me to a new room. This was good but I was a bit miffed I was put in such a foul smelling room in the first place. Room was nice and clean - but the shower was not very powerful. Good wifi in the hotel. Decent breakfast, good selection but nothing brilliant. One night ate at the sports bar, which seems very cool but there was an extremely long wait for the food and I had to ask several times - it seemed like they'd forgotten about the order. Lots of TV'S here and a pool table - so a good place to go with friends. Another night went to the main restaurant and had stroganoff, which was nice but a small portion. My favourite thing was mulled wine on tap in the lobby!
"Nice 4* hotel "
Hotel with a good service and delicious breakfast. Rooms are clean, bed is pretty comfortable. Subway in 2 min walk. Distance from all "must see" places about 15-20 min walk. It was a nice staying here.
"3 nights in Junior Suite Dec 2016"
We upgraded from a standard room to a lovely junior suite for only £70 for 3 nights. Room was very nice, only criticism was that it was very warm but given it was -10c outside no real problem and we could have set the air con better. Location was handy with 3 min walk to metro. Service was very good in the restaurant and sports bar. Food and drinks were good. The buffet breakfast was good and we really enjoyed the Russian pancakes. Would recommend you have this hotel on your shortlist.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM