of TripAdvisor Travelers recommend this hotel
"clean perfect hotel"
Very clean, big apartment, comfortable beds,big bathrooms very nice staff just perfect , kitchen has everything , the house keepers clean everything so perfect i will sure be back and i will miss the apartment i stayed in it felt like home
"Great Hotel and great people"
We stayed 4 nights in a 2 bedroom apartment,which was spotlessly clean and spacious. A great place to base yourself for Jakarta especially the outside area to get fresh air and quiet surroundings. The restaurant was great, food fresh and well cooked and served with a smile and a laugh. Would definitely recommend.
Great experience with the whole family. Nice neighbourhood. The only problem there is no room service after 10pm. Hope we can stay there again and see improvement. Looking forward to stay there again in the near future.
"Great, affordable home away from home!"
Stayed in the family appt, with 3 bedrooms. Master bedroom is quite roomy and had bathroom attached. Second and third bedrooms were kind of narrow, with common bathroom. Second bedroom can accommodate 2 persons. but the third one can only fit in 1 person. Kitchen is well fitted with fridge, microwave, pots and pans and stove. All fully functional. Living room and dining room are all open concept, with good furnishing. Back door of appt leads to a private corridor where the ironing and washing machine rooms are. Quite convenient. Breakfast buffet is quite adequate, with good choice. Mostly asian fare. Swimming pool looked large and accommodating, although didn't try it. The compound was mostly filled with families with children. I think the serviced appts. are rented on a long term basis to many families of the middle eastern countries. All in all a good, quiet, decent, affordable appt. Reception and staff very friendly and helpful. 24 hour convenient store at basement level.
"Thumbs down "
I spent my NYE with family at Somerset Berlian Jakarta but it turned out not as good as i expected. Swimming pool got too much chlorine..it was so smelly and hurt my eyes.. Towels are kinda old..its threads are coming out and not soft at all.. Then when I wanna go to sleep..i found blood stain on one of the pillow sheet..since I really sleepy, I didn't complain the matter to Housekeeping..and i expect the housekeeping will change the sheet when they clean the room.. The next day I left since morning and got back around 8.30pm..and i found that they didn't change sheet..they also didn't change the towels.. I called to housekeeping and picked up by Ms. Meta (if i'm not mistaken) and she will ask the housekeeping to change the sheet immediately..but almost 1 hour, no one came and i called again and picked up by a guy and told me to wait..he will inform the housekeeping. I told him that I already wait for almost one hour but he told me just to wait, what he could do is only to inform the housekeeping (without say sorry).. After almost 15 mins, the housekeeping still hasn't come and i called again and handled by Ms. Meta again..she did say sorry and will contact the housekeeping again to change the sheet immediately.. And finally the housekeeping came and change the sheet and also brought 2 new/clean towels.. This morning I had breakfast..it looked like they are not ready for peak season..I asked for tablespoon but they said that all tablespoons are dirty and don't know when it will be ready..what they got is only soup spoon. When the food are finish, they are not immediately refill it..it also happened for plates, cup, glass, water and juices.. On 1st January, my access card was blocked..while my check out date is on 2 January. Well,,I am disappointed..Its quality and service is far away from the quality for a big brand like Somerset..
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM