of TripAdvisor Travelers recommend this hotel
"The apartment was more tired than me."
I stayed in a 2 bed apartment for 4 nights largely because of the location. Unfortunately, the apartment itself was not what I expected for $400 per night. The furniture was basic in quality and quantity and stained/chipped (although the beds were large and comfortable). The lighting was dim especially in the kitchen, the ensuite extractor fan could not be turned off and then stopped working, there was knocking from the plumbing and the apartment was not serviced on one of the days. Traffic noise was also particularly bothersome. However, staff were pleasant.
"Really nice place to stay"
Really friendly staff , very central to everything , room was neat , tidy , spacious and reasonably quiet at night (only could hear the trams and sirens but that makes Melbourne) , will be back to stay here for sure.
"Our Stay at The Somerset on Elizabetth"
We spent 6 nights at The Somerset recently. We were very impressed with the apartment layout and the amenities offered. The location is excellent. We thought the staff were very impressive and certainly went out of their way to make us feel at home. We are happy to recommend this as a place to stay when in Melbourne.
Staying at the Somerset on Elizabeth was perfect for our time in Melbourne to see the AFL grandfinal. It is extremely central, and so close to major tram lines and train services. Restaurants and bars were also close so there's no problem finding somewhere to eat and drink. The staff are very friendly and helpful. We would have no regrets in recommending this hotel to family and friends.
"Below par service but Good location"
Checked in about 10pm. Night shift staffs weren't exactly friendly. Enquired about their parking and it was aud 35 for valet n 25 if we parked ourselves. The receptionist did not bother to offer more information about the parking right outside the apartment which technically is free from 730pm-730am. We had to ask about the signs only then they offered some assistance on it. Next night about 12am we wanted to park in their basement ourselves. The same night shift fella actually gave a incredulous stare at my husband and kinda kept pushing for the valet. I found this a little dissapointing considering it is a service we are paying for and the parking isnt exactly cheap. However, the staff that attended us were pretty friendly during check out. The location is great. Many restaurants, grocery stores n shopping right outside the apartment.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM