"Great experience at a conference held at Sonesta"
The company I work for held a conference in Biscayne Ballroom of Sonesta Coconut Grove. For anyone planning an event or wedding in this area, I can highly recommend this hotel - attentive, helpful, flexible staff, great food, breathtaking view and simply a friendly atmosphere. Guests staying in the hotel were satisfied as well.
"Really Enjoyed our Stay!"
I had booked through a third party site and they had reserved me 2 single rooms for 2 nights. There are 4 of us in my family, along with my mother in a separate room, so we really needed 2 beds, for the 2 nights. The manager, Gus went out of his way to fix our reservation so we had enough space, he was very accommodating and we really appreciated it! When we arrived a little before check in, they went out of their way to get us into our room asap, very nice! The rooms: We had 2 rooms booked, one was on the 12th floor, it was very small, but worked for my mother as she was only there to sleep. Our room was on the 9th floor and we were lucky enough to have a kitchenette, balcony and specious room. I thought the room was beautiful, I did find an abandoned flip flop under the bed and a half smoked cigar on the balcony edge (not a huge deal), other than that it was perfect! We got great service and absolutely loved the location, we walked to Cocowalk everyday. We had the continental breakfast one morning, it was good, pricey, but good! The pool is stunning and the view was just awesome! Checking out was super easy. I would absolutely recommend this hotel and we will stay again!!!
"Group Conference at the Sonesta Coconut Grove Miami"
I recently held a conference at the Sonesta Coconut Grove Miami with approximately 140 attendees. I truly enjoyed working with Jennifer Rosado and her team along with Frank and the banquets team and my CSM, Marty. Awesome service with a smile, helpful and always there to assist in all needs. They went above and beyond to make our event a success. The Sonesta is a perfect spot for groups; restaurants and shops within a block, nice room accommodations and an awesome bay view terrace for having your breaks outside - this was an added plus! Would highly recommend booking your next group at the Sonesta Coconut Grove!
This is a high rise hotel in Coconut Grove. Our room on the 19th floor. Is a condo that was rented out to us through the hotel. The kitchen had no dishes, plates pots or pans. Virtually no utensils and no cutlery. While the room was clean and the bathroom adequate. The furnishings were tired, scratched, worn and beat up. The property has seen better days.
"Good location, fine hotel"
The Sonesta is located in the heart of Coconut Grove with a fine collection of stores and restaurants within easy walking distance. Otherwise it's excellent but not particularly extraordinary fancy hotel. Entirely satisfactory.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM