The hotel was clean and conveniently located. The room had a great view from the balcony of the city and Biscayne Bay and was large enough to be comfortable. I arrived by boat and it was near the marinas.
"very nice hotel"
The rooms were clean and spacious, the staff was friendly, and the food in the restaurant was excellent. The maids did an excellent job of straightening the room each day and making sure we were comfortable.
"Great and relaxing experience!"
Coming from NJ in February, Miami is wonderful! Sonesta was perfect. Loved the food. The dinner and breakfast were awesome. Location, very nice and friendly. Loved it! Got home and after a few days realized that my rings were missing from my bag, forgot them at the room. My rings were at Lost & Found and safe. Ms Moncada was very helpful and efficiently solve my problem. Got my rings with me. Thank you, Sonesta.
"Coconut Grove Arts Festival "
Full disclosure. We rented one of the "Residences" on AirBNB. It was a 2/2.5 with a full kitchen and a living room, as well as a balcony overlooking the bay. Our stay could not have been better. We didn't have to move our car for the entire weekend amongst the chaos of the festival. Walking distance from essentially everything you could want, the hotel and its staff were the perfect hosts, even during an exceptionally busy weekend. I'm not sure I've written a higher recommendation for any hotel. While some portion of our stay can be attributed to our host and not the Hotel staff, I'm confident that even the hotel guests are treated as well as we were.
"Great Location, Great Staff"
We had an awesome stay at Sonesta Coconut Grove. The staff was incredibly helpful and friendly. Great recommendations on where to eat and what to do. Lovely evenings at the Panorama Lounge where the staff was excellent. Everyone from the valet, to the front desk, to the waiters in the restaurant and poolside made us feel welcomed and appreciated.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM