My first trip to Bogota Colombia and found Sonesta on hotel comparison website. Sonesta is a very modern hotel, clean, conveniently located in the nice part of the city. I was nicely impressed with hotel accomodations and staff. I would stay here again.Comment of G. Vincent , United States the 2015-09-06
"good hotel with need of improvement"
It was my first to this country so am comparing it mostly to US hotel standard, which may be NA in some cases. Service overall was very good and most of staffs did speak good English -- the only exception was when I checked in, very late in the night, and it took a good while to get it with limited English conversation. The room itself is clean but can be better, with two major issues -- the in-room fridge was loud and I had to unplug it so I could sleep; also the sink-stopped got stuck easily. The breakfast is ok but not enough variety.
"Overall very good bu the bed are too firm"
I spent a week for Business. Overall the Hotel is very good but the matrass are too firm and I usually like firm... I had neck pain the first 2 days. Also, the match between the working table height and the height of the chair is not great, making it very difficult to work comfortably. I preferred working in the restaurant. The breakfast is nice and tasteful. Suggestion for improvement : install a second door between the bedroom and the entrance door to improve the noise reduction. I could hear people talking in the hallway which is not convenient
"Favorite place to stay!"
Love the style, room technology and staff. Access to the private gym sets them apart from all the other hotels in the area. The location of the hotel puts you close to everything. Will always stay here when I'm in town.
"NICE ACCOMODATION/LOVELY PEOPLE"
We chose this hotel for the location - this was our 1st visit to Bogota, and we are not well versed in Spanish, to say the least. (That was not a problem with the staff and they were much nicer than I would have been in that situation.) It was comfortable and a good value - there was much to offer in the area, but it was not convenient to the historical center. We easily changed our room away from some neighboring noise which was much appreciated, and really enjoyed breakfast. I am glad I signed up for their club, and we will return again to this brand and Bogota. THANKS to all at Sonesta!
"GHL Review 17"
All reasonable well...except the internet service in the room was basically non-existent...this was a problem for many staying at the hotel...staff were all very nice and friendly. Meals were hit or miss.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM