having some pool time and I hope this will continue for a couple of days. There is a hotel and apartments mixes in. It's a great place to stay in cartagena. There are a few 6restaurants on the beach plus a full restaurant and bar. there are not a lot of people and imagine because of the season.
"Great Weekend Away"
I live in Barranquilla, so I was looking for a place to get away for the weekend. My friend and I took a bus that dropped us off in front of the hotel. Someone instantly took our bags as we checked in. They were very welcoming and greeted us with freshly squeezed fruit juice. The bellhop explained the hotel's amenities and even ran down to grab us another room key. We spent most of our days at the pool. The lifeguards were friendly and always flagged down a server for more micheladas once we finished ours. :) While there was construction going on, it didn't wake us up too early. It actually made us get up and start our day! The taxis from the hotel were very fancy (compared to the yellow ones in town) and were able to take us into the city to our exact restaurant every time. We didn't mind the drive and thought 14,000COP was reasonable for their great service! We got a massage in the spa. It wasn't our best massage, but we were definitely relaxed. Overall I really enjoyed our stay!
We stayed here, last year and starting at check in it was a nightmare , we came from BArranquilla, but originally form USA, we the security in Colombia not being that good I decide just to carry my Colombia ID and leave my 4 year old son american passport back at my parents house in BArranquilla, they wouldn't let us check in because I don't have a prove that he was not 12 ( really a you can't tell that a 4 year old boy is not 12 ') 45 min later. They let us check in with the promise that I would make one of my family back in BArranquilla email a picture of the passport. The air conditioning in the room was. It working properly, call maintenance and they said manager knew about that problem but didn't do anything about it. My key didn't work 2 times, have to wait for concierge to come and let me in in the room, one of those times u have to wait 20 min holding my sleeping son in my shoulder. The pool area was good, probably the only good thing about our stay there.
"Not bad but noisy"
Make sure you get a beach facing room if facing the main road the traffic noise is horrendous, overall a nice hotel, the beach is not great but only a stones throw from the hotel.The breakfast and room service is what you expect and most of the staff are friendly too, got a good pool and tennis court.
"Low score on details"
Average level hotel. All the details of a good hotel are missing. No glasses in the hotelroom, not sufficient towels in the room, no tennisrackets to rent while there is a tenniscourt (!), fitnesscentre at a amateurlevel e.g. airco is almost not working. And we wanted to change our room because the room was located at the noisy road and the balconydoor didn't close as well the wifi at that room was poor! However, the staff is helpfull. I don't know what the reason is for the lacking of being a good hotel. Is it mismanagement, is it because of located in Colombia or a combination' Best regards , Rob
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM