of TripAdvisor Travelers recommend this hotel
"If you want the ideal location, you pay a bit more for a somewhat dated room."
My fiance worked at this swanky hotel 21 years ago, so we thought it'd be fun to stay there one of our evenings in London. This was one of the more expensive hotels during our trip, but worth it for a night. Staff--from doormen to front desk to servers in the lounge--were all top-notch, couldn't be better. We felt welcomed and the lobby was beautiful, as were the grounds. As we neared our room, our enthusiasm waned a little, as the hallways looked as they had not been updated since my fiance worked here 21 years ago. The room was about the same. It was well kept and spacious, but felt dated all around and not really worth the price per night, if it weren't for the location of the hotel. I imagine that this property would have been at its zenith in the 1980s, but it really does need an update. And that's it, really, the location couldn't be better, so if you want to be close to Buckingham Palace and the Mall, it's worth the money spent. Just don't expect sumptuous, updated accommodations for the price and you're golden.
Chose the St James Court Taj for location but found everything about it superlative! Warm, welcoming staff with the highest standards for courtesy, comfort and professionalism. Room was lovely and meticulously maintained; restaurant and lounge provided quality food and service as well as delightful ambiance. We had the good fortune to encounter Sunaina Soares, Asst. Front Ofc Mgr, upon our arrival and she is the model of professionalism married to gracious hospitality. Happy to recommend; happier still to return!
"Great hotel location and good value"
This was my wife and my second stay at St. James with our first in 2014. This time we stayed in a King room (the first was a queen), which was a slightly larger room and this rate was pre-pay and included a great buffet breakfast. My only compliant about the king room (although it was larger) is that the bathrooms were very outdated and cramped. Also a very long way from the bed to the very small tv. Very small nit-picky things, but after really enjoying the updated queen rooms in 2014 the larger, less updated room left a little to be desired. However, that is easily over looked by the amazing location the hotel offers, and the great staff service we both encountered. Not sure when our next visit to London will be, however I would still recommend this hotel to all family, friends and colleagues.
"An Oasis in The Heart of London"
Lovely staff, lovely environment, range of catering facilities excellent, 3 minute's walk from Buckingham Palace. The hotel is an Edwardian building around an award-winning courtyard. What else could you ask for.
"Needs a little improvement"
This hotel has a good location and is situated in a nice building but the staff needs a little training. I was told I have to leave a deposit from my card at check in but instead of just blocking the amount on my card they charged the full amount for it and at check out I had to wait until a full refund was done on my card and charged on business card instead I was given a very small room that had a strong smell of weed! I opened the windows for the entire evening and the smell wasn't gone. I had to upgrade the next day to get another room. The person taking calls for room service is not very friendly, hung up the phone even without saying goodbye, but the food arrived in a timely manner. The food was delicious! I would stay here again, but I would like to see a better service
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM