of TripAdvisor Travelers recommend this hotel
"Magnificent architecture yet average level of service"
I've stayed in St. Pancras Renaissance for 7 days last summer. The hotel is inside the magnificent building which itself is worth visiting. The booking office restaurant and bar provides top class food in King's Cross area. However, the service at Renaissance did not meet my expectation. Apparently the reception, housekeeping, room service dept. are overloaded and cannot provide quick & top quality service for guests. Every request takes 10-15 min to respond. However I'm still surprised to receive a thank you letter and free in-room dining at the end of my stay because of the length of my stay. The price was acceptable compared to top luxury hotels in London, and the transportation is also one of the advantages. Good for short business/travel stay, also worth the price for a long stay.
Whether you want to make an entrance, watch trains, or revel in splendour this is the place to do it. Arriving by Eurostar, and leaving on the Caledonian sleeper the next night matched the history of the hotel as a railway company extravaganza. If only present day rail travel could emulate the five star hotel experience the world would be a better place.
"Just isn't worth the price!! "
My partner and I stayed for valentines and I have to say for the cost of over £300 for the what they say is a deluxe room it was such a disappointment! Small room, nothing in the room was that special we could have been staying in a premier inn. There was a tiny window. It just wasn't worth it. The Gilbert and Scott restaurant attached to the hotel was awful. I wouldn't stay here again.
"World class service"
Stayed here last weekend ...and all I can say is that for London (and I've stayed in many hotels) the service was stunning! The staff were utterly amazing! I struggled to believe I was in the UK! Nothing was too much trouble...every problem we had we sorted and every request catered for. Yes rooms not as grand as the rest of the hotel but lovely nonetheless. Drinks and food lovely.it's a spectacular hotel in every way. Thank you! Your staff are an amazing credit to the hotel!
Good quality fair price at booking hall nice ambience very relaxed only criticism from me it can be a bit dark. Great bar and casual seating good for private meetings as you don't feel Crammed in. Fair value for london good quality
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM