of TripAdvisor Travelers recommend this hotel
"High class rooms and service"
This place is centrally located on the Paseo de la Reforma and caters to more business travelers. The service was outstanding with a many amenities, although some like the spa were not included in the room price. Concierge service was good and attentive. There are a lot of places to shop (malls) nearby but it is mainly a business area. If you are looking for a more hip area to stay at with a neighborhood feel, then look for places in the Colonia Condesa and Roma, which are about 20 minute walk from here.
"Good Place To Stay"
My wife and I stayed at the St Regis Mexico City. We have stayed there numerous times before. We have had many unpleasant/uncomfortable stays previously in this hotel, however this time was much better. We had a small suite that was well appointed, butler service and in general good service all around. Finally we had a good stay at this hotel. On the assumption that they can keep it up, we would definitely go back.
"Simply amazing "
Don't go anywhere else in Mexico City. The staff is amazing, rooms are a little worn but still beautiful and well maintained. Nothing in Mexico is perfect - but this is the closet you will get. If you are debating between this and the four seasons, there is no competition, YOU GO TO ST.REGIS. Jimena was so amazing and she is the reason we will always come back. A few of the other desk attendants were not as pleasant but I didn't let that ruin the experience. Spa is amazing - don't pass on that!
"Great location, lovely hotel"
From booking to departure the hotel offered excellent service and concierge assistance. It's located right where you want to be on La Reforma and all rooms I imagine would have great city views. On Friday night it was a tad noisy on the roundabout but they left ear plugs bedside. We enjoyed the gym and pool and the deck for cocktails each evening. It's a true 5 star hotel with lovely rooms.
Champagne elegantly chilled on the counter, which is nicely served to welcome the St. Regis guest. That seemingly simple detail is what set the tone for what was to become a perfect stay in D.F. Our room was spacious, meticulously clean, and decorated in warm and inviting detail with a lounge chair that invited us to relax and read over a delicious cappuccino, graciously served by our butler. Moving all this to another lever was our butler's invitation to sample the delicious cookies that had just come out of the oven. Arriving from our tours at the end of the day, we were taken away by the fruit basket that was placed daily on the coffee table. And the bed and pillows: let's put it this way, it was difficult to get up due to the wonderful comfort of it all. Not to be missed: drinks on the terrace where one can get nice views of the Angel at Reforma. The gym has all one needs to kick off a day. And the daily breakfasts provided us with a perfect example of Mexican dishes: traditional, spicy, colourful food and fruit; amazing sweet breads. The quality and skill in service that the staff consistently provided cannot go unnoticed and appreciated as they are the ones that make it all happen and with seemingly little effort make the St. Regis DF a place that we look forward to going back again and again. The hotel is in the business district and not far from all one wants in DF. Not to be missed!!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM