of TripAdvisor Travelers recommend this hotel
"Great Hotel, Great Location, Great Service"
This hotel offers an extremely high level of service that is done in a very understated fashion. From simply remembering your name to remembering how you like your coffee in the morning everything is done in a very quiet way. Yet the staff are extremely friendly and professional at all times. As for the hotel the rooms are large, well laid out and very clean. The bar, while expensive, has a great balcony overlooking the main street and is a very nice place to enjoy a drink and take in the evening vibe. The breakfast buffet is amazing and the breakfast menu offers a large selection of tradition Mexican items that are very good. I highly recommend the roof and breakfast package. Hotel also has a great gym and fitness centre with great equipment and excellent amenities. Having never stayed in a St. Regis hotel before I was not expecting the quite understated experience that my family had at this hotel. Having stayed at other luxury hotel chains throughout the world the St. Regis Mexico City right at the top for simply giving fantastic service at a VERY attractive price in an extremely quiet and freidly fashion. Do I recommend this hotel, most certainly.
This is the second St.Regis property that we've stayed (the first being the one in NY) and the one in Mexico City maintained the level of luxury we expected. This is one of the best experience in hotels! All the work with flowers, the bed, the services... everything is just amazing!! Its always a pleasure staying at St. Regis!
"5 Star Excellence and Elegance"
This is one of the finest hotels in which we have ever stayed. We stayed in a luxury suite on the eleventh floor that looked out toward Chapultepec Park. The suite was spacious and beautiful. There was a double vanity in the bathroom and a rain shower with steam available. There was always a private butler available 24/7 and every morning we had a pot of French press coffee delivered to our room. The service in this hotel is impeccable, and everyone goes out of their way to assist you in any way they can. The location of the hotel was ideal for us as we had access to all of the major sites in the city. Breakfast in the Diana Restaurant, which was part of our package, was excellent, with a tremendous amount of options from which to choose. We would highly recommend this hotel if you are visiting Mexico City.
"Luxury at the biggest city!"
The hotel its a genuine jewel in the biggest city of the world. It is located at the most beautiful and concurrent avenue of the city. Amazing views and a lot of things to do just walking form the lobby. At the check in the welcome you with a glass of Champaign and seriously by your name, l arrived early in the morning and the suite was ready, l got a king size bed and love the view form my suite, it is decorated so you can feel home and welcome. The bathroom has everything you need and the amenities are the best of the best. The arranges a box of chocolates, plate of fruits and a birthday cake with a welcome note and congratulating my. I enjoyed every minute of this place and did not wanted to leave my room. The swimming pool on the top floor is a nice place to hang for a while. Definitely nothing to complain about it. Thank you for everything.
"Very Nice place in Great Location with Wonderful Staff"
We had a bit of a bumpy start, room not ready and some confusion on rate, but the room manager bought us lunch and all was well. Hotel is in a great location, and rooms are wonderful. Spa bathrooms in each room! Steam shower and great beds. Hotel bar has a great patio, and we spent a bit of each night outside under heat lamps.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM