of TripAdvisor Travelers recommend this hotel
Beautiful lobby with well decorated xmas tree. Glass lift makes it fun too ... great rooms great central location . Staff were friendly and helpful. Harrys bar is a great place to unwind after a day in the city. Harry restaurant offers a variety of food, 2 tvs in my room was Excellent city views comfy couch big bed
"Good customer service. Excellent location."
Stamford Plaza is an old establishment, reminiscent of old Europe (Melbourne, as a whole, carries the Euro vibe). It is dimly lit, except in common areas, and the carpets do need some reburfishing. We stayed in a one-bedroom suite which offered a generally clean and pleasant feel - soft bed, pillows, and sufficient blankets that kept us warm in the cold Melbourne nights. The sofa needed some washing though. It could definitely smell better, The best thing about Stamford Plaza is its location. Walking distance to unique boutique shops where we found some "off-the-wall" buys, as well as the bigger mall stores likes David Jones, Meyer, Emporium, etc. Customer service was above-average. Staff were responsive to our inquiries and requests, except for an instance when we were given erroneous information about a particular store's location. In essence, we were directed to a place where we would've spent AUD 120 in cab fare, if we followed their instructions. It's a good thing they were able to rectify the situation; otherwise, we could've escalated the incident into a formal complaint.
"A short stay in the middle of Melbourne."
I spent three nights here with my wife 2 weeks ago. We found our room to be pleasingly large with very comfortable furniture and bed. It was reasonably well sound proofed and I was able to sleep quite well here. The minbar had a good range with reasonably priced wine. The only drawback was the slightly dated bathroom with the shower in bath arrangement (not my favourite). The included buffet breakfast contained a quite a good range of options. We had one dinner at the restaurant, the food was acceptable quality although the service was a little slow.
Facilities ok, 4 Star like. But to pay extra $ 15 per 24 Hours wifi is ridicolous! And coffee at breakfast is awful! For a Real coffee you Must pay extra! The Location is the best, its really im the Center.
"A centrally located hotel which continues to maintain a very high standard."
I have stayed at this hotel quite a few times over the years, and it has never failed to disappoint. Extremely well appointed and comfortable rooms with all the necessary features. Most importantly, the room I am currently in is very quiet and no noisy interference from outside. The only other comment is the price of internet - $25 for a full day's access is very expensive for a service that should really be included in the room rate for a hotel of this standard.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM