Best service and comfortable bed. Staff went above and beyond expectations to accommodate the needs of guest. Not only were they friendly but informative as well. Hotel was clean and easy walking distance from popular attractions.
Would stay here again. For business and pleasure! Rooms were small but clean. Great area to work in the lobby. Very well connected with electricity and wireless. Wish I had more down time to enjoy all of the amenities. Especially the bikes!
Great hotel, and service, keep up with the upgrades. Great art, nice amenities, clean rooms. Central location w access to cable cars and short walk to embarcadero and civic center. Parking car is easy with valet. New green water bottle refill on floors and lobby.
"Excellent stay! Great location!"
Me and my husband stayed at this hotel for our anniversary weekend and we had a excellent experience. The room was clean and so comfortable. The hotel even offers to switch your pillows if they are not firm or soft enough. The hotel has a great location, able to get around the city on foot (and tackle all the hills)!
Top of the hill, great location. Prepare your legs if you plan on walking a lot. Lots of steep hills. Best views are reserved for the 7th and 8th floors. Try and get a room that faces the bay for a better view. Staff is super attentive and aims to please. This hotels offers a ton of amenities at no extra charge. Love that they offer a selection of different pillow types. Those beds were so comfortable they were difficult to get out of the morning. The hotel is beautiful and well kept. Bathrooms are clean and modern. Loved the towel warmers on the wall. Beautiful and comfy lounge/restaurant area. I would definitely stay at this hotel again and highly recommend it to others.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM