of TripAdvisor Travelers recommend this hotel
"From Beautiful Orcas Island to Berlin!"
This being my first trip to Europe I could not wait to get to Berlin after three other stops in Germany. The hotel was clean, comfortable, friendly (at least to this non-German speaking American) and quite helpful. The room was quiet, large, clean and comfortable. Enough room for three adults not feeling crowded, The location was perfect for us - directly across from the main train station in Berlin. Close to the must see attractions in the city. I cannot say enough about this facility and would recommend to anyone and would definitely stay here at any of their other facilities.
Perfect rooms, good location just next to train station. The rooms are very new and to a reasonable price. The Sps they have is excellent and it's included in the price. Staff is friendly and skilled.
BEcause of the 15 year anniversary of our COmpany, we stayed a weekend in Berlijn, in the Steigenberger hotel. First of all: the location is perfect, next to Berlin HBF. Some main attractions are also reachable by foot. Staff: wonderfull, skilled. Room: clean, big, good bathroom, best bed ever, tv with information channels. Feels luxurious. The breakfast was the best hotel breakfast I ever had (not used to such luxury). If I could afford this I would definetly come back :-).
We picked this hotel for its high ratings and location. We stayed in Berlin four nights and took 2 day trips to former East Germany. The proximity of the hotel to the new main train station was perfect. The hotel is also very close to the Tiergarten and the Brandenberger Gate. The hotel was top notch with soundproof spacious rooms, modern bathrooms, comfortable beds and an outstanding breakfast. Only complaint; the Internet was slow.
"Stay at 12-17 Apr"
We are still sorting out a lost t-shirt issue with the hotel. In short, - We reported a misplace item at the hotel after checking out and they are able to find it. - After several days of deliberation, the package was sent to us, and the contents are wrong! - Still waiting for the hotel to resolve the matter at their end. Other comments, - Bed lamps are faulty at the initial room (529). Was offered a change of room as the issue could not be resolved immediately. - Overall hotel service is good, staff are friendly. - WIFI connection is reasonably fast, though the "Free Internet" option is bad. Hotel offers to upgrade the connection speed at their own cost, which is fast. - Free fruits, and drinking water at the room, which the other hotels that we stayed at other German cities did not offer. - Near to train station, and relatively cheap hotel rates.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM