"Berlin Hotel Convenience"
Great location especially for families, near restaurants, Berlin's Zoo and Aquarium. The surface rail enables quick travel to Museum Island and landmarks. Staff are friendly and helpful. Very happy with our experience. Thank you!
"God location and nice breakfest"
The hotel has a good location, near to public transport, shopping and restaurants. The breakfest was very nice, the breakfest was very busy one of the mornings. Overall a very Nice stat and we would to come again.
Excellent location. So convenient for public transport. Very comfortable beds. Confusing terminology regarding double bed. We booked double bed and were given twin beds. Also the duvet was two single ones even in the double bed ( do you call it as large single bed'). Great pool and sauna. Exercise room has two treadmills, two cross trainers and two bikes, no resistance apparatus other than a few free weights. This room could be furnished better to utilise the space. Impressive breakfast spread and great service at the breakfast table. Sparkling wine for breakfast was a surprise. Overall excellent experience.
"Very good hotel"
Nice and comfortable hotel. Very good and delicious breakfast. Comfortable rooms and beds. Only minus about wifi, it was little bit slow at least in our room. Location was very good, near at subway station.
The hotel itself is in a prime location with shopping areas and great restaurants and bars nearby. The rooms are a good size and house keeping is very efficient, we were able to leave the room for an hour or so and it would be cleaned for our return. The piano bar is lovely and again, bar service is the excellence you expect in Berlin. On the downside however, check in wasn't good as we didn't get the room we'd requested. A deluxe had been asked for but we got a superior instead and had to pay the same price. We had to wait 24 hours to get a top mattress as we'd also been given two single beds, however they did give us two free cocktails as an apology. The menu in the bar is quite poor with relatively little choice if you want German cuisine. The wifi is appalling, probably the worst I've experienced in any hotel and the spa area is ill equipped. We went three times and were unable to get a robe as they hadn't been laundered, which was put down to it being Easter. It wouldn't have been too bad ordinarily but the pool is cold and to sit by the side of it without something to put on makes it unpleasant. I'm sure there are many people who have had a wonderful stay here but for me there are far, far better in Berlin.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM