of TripAdvisor Travelers recommend this hotel
"Very nice stay"
Excellently located in the heart of the city. Very friendly staff. Even though it was very busy due to the Christmas market, but the staff at the reception as well as during the breakfast was very nice and friendly. The rooms are very nice and quiet.
"Great Example of Good Hotel and Good Staff"
The Front Desk staff were a bit cold & stuffy at times but the Concierge went above & beyond to accommodate our needs. Ritchie was incredibly helpful & courteous and very helpful in advice on what to do in the city. Parking is exorbitant .The Hotel was very luxurious and immaculately clean as well as the room. The breakfast was better than what I expected. Though we didn't spend too much time in the hotel, other than sleeping but it left a great impression on us! Our sheets, towels and surfaces of desk, counter and bathroom were all regularly cleaned during our stay.
The hotel was perfectly located .All the interesting sites were within walking distance. It was a shame that on our first two evenings the bar area was completely monopolised by a large group of business ppeople and there was nowhere to sot for a pre dinner drink.
"Not good enough"
We stayed in this hotel beginning of November. My girlfriend arranged everything for a birthday surprise and booked a suite with early checkin. When we arrived, checkin wasn't ready. Alright, as early check in cannot be guaranteed with people staying the night before. So, we arrived 30 minutes after the normal checkin time, being informed that the room still wasn't ready. So, we ended up going to the hotel 3 times until we finally could get into our room. The next morning we wanted to use the sauna, just to see that it's only open for a few hours in the afternoon. This is not communicated anywhere on the website or in the information in the hotel room, and we received different information from different people. Well, this was quite a disappointing experience. We will choose a different hotel when staying in Dresden next time.
We stayed here in October It is a wonderfully placed hotel. Everything was within waling distance. Located just on the town square. Breakfast was very good - varied choice - all tasted great. Staff were very friendly.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM