The Brand Steigenberger indicates proper quality in all aspects. This is also well implemented in the nice hotel centrally placed on Heiligengeistbrücke. Efficient and friendly receptionists, well maintained and clean rooms, and sufficient facilities like spa etc. The staff was remarkable in their discrete and professional service. Just make sure you Get your breakfast table within the breakfast salon, and not by the bar, which was a bit to hasty and noisy, and you can look forward to a nice stay - an oasis in the middle of Hamburg.
One night for business. Perhaps not a 5 start hotel any longer but the very friendly staff assured that the stay was very much to a high standard. The hotel is very centrally located and optimal for that reason.
Well located hotel in Hamburg.The staff is generally very friendly. The cocktails in the bar are good as well as the breakfast.Only thing is the Spa that I thought is more elaborated, was even a little disappointed about the Spa offer.
"Not a 5-star hotel anymore"
The hotel was very clean but the hotel was very worn down. In the restaurant there where not enough staff. People had to wait for breakfast - even though they open an other room where we had to go and call for the staff. And to much noise in the hotel.
"Central location and very good value for money"
Use this hotel for my bi-weekly business trip. Very good location and friendly staff. Rooms are slightly old and A/C is noisy (have to turn it off during the night, which then leads to a very warm room!), but besides that a very good accomodation on a great location!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM