"Great location, needs a little refurbishment"
The hotel was in an excellent location, close to businesses and restaurants. The room was clean and functional, but a little dated. My biggest issue was the heating unit was very loud, which made it a bit difficult to sleep. The breakfast was really good, you can have an omelette made to order, but breakfast is somewhat expensive at 29 euros. The staff were nice and friendly. I do not speak German, only English, and the staff were very accomodating.
"Business trip in Hamburg"
Very good position near to the city center. Very good standard of quality and service. To be improved on the internet connection and in the variety of the food. Rooms are very confortable and clean and also the bathroom shows very cleanliness
"No solution oriented"
Hotel is describing itself as a 5 star yet I asked for a hairdryer because the ones at the rooms are not strong enough for my thick hair and the lady at the reception could not find any because she said they were in the rooms. And she asked me to take a shower in the morning which is a ridiculous reply instead of trying to find a solution. This hotel is not at the 5star service level at all..
Only there for a night but have to say breakfast was spectacular. Not often you get free champagne - Premier Inn take note. Rooms are big and staff fine. Its a business hotel and not cheap, but better than many I have visited.
"The best location"
A very good hotel with a perfect location. Many of the sights are in walking distances and even the hop on and off busses are just very close to the hotel. You can walk to all the Very service minded staff who are ready to assist in all ways. Atea around the hotel was also nice with cafe and restaurants.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM